 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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avoid the restaurant
ByJD8300
04 August 2016
Room was clean, bed was comfy. Front desk staff didn't seem to care that I was there. Close to the airport but planes taking off go directly overhead. My dinner: French onion soup, canned broth, few onions, mushy croutons and flavorless chewy cheese. Garden salad, old lettuce, a spoonful of chopped tomatoes, a three rings of red onion, and the kind of goopy Italian dressing that is delivered in gallon jugs. Fettuccini Alfredo, overcooked fettuccini, bland soupy Alfredo sauce. Way overpriced for the quality.
A no go
ByW4PP
02 August 2016
When we arrived, we were told that we could eat at the hotel. However, the food stopped serving 45 minutes early. I bought a bean burrito and heated it up in the microwave. No food was prepared when we left the next morning. We settled for a bowl a cereal. He charged us for a full buffet. The internet barely worked in the room. Mostly, it did not work. The staff behind the counter ignored me when I went to ask a question about food. They were talking to each other. The shuttle was excellent, the bed was comfortable, and the room was fine.
Comfortable property well positioned
Bykcrawford8
26 July 2016
Well positioned property makes getting around convenient if driving. Professional and pleasant staff. Food well prepared. Pizza preparation not as good as chicken and beef dish served during this stay. Desserts good and flavorful.
Great Service
ByArlington Cowboy Fan
23 July 2016
Of all the wonderful people on your staff your Customer Service Rep Ms. Washington was a outstanding Lady.
Thank You
Greg Davis
Schöner Aufenthalt
ByTimm77
22 July 2016
war alles OK. Gutes Flughafen Hotel. Kostenloser Shuttle Bus vom/zum Flughafen. Zimmer sind sehr schön groß;
Easy airport access
ByGrammys7
22 July 2016
The shuttle we took to and from the Charlotte Airport was fantastic. The driver was quick to take our luggage and load it into the van. He was also quick to unload it at the airport. He was very courteous. If you need to be close to the Charlotte airport this is a great place to stay.
Get to the Airport in Time
Bybacooks
17 July 2016
My family (including 2 children) had an early morning international flight. This was the best hotel to help make the beginning of a long trip very pleasant. It was only a few minutes to the airport and we arrived totally relaxed. We all had a good night's sleep, thanks to the quiet atmosphere and the comfortable beds. I would certainly recommend this hotel as a great start to a vacation.
FLy FIshers Stay at Holiday Inn
ByPopperman
14 July 2016
Clean comfortable rooms, excellent wireless internet service, comfortable beds, excellent and courteous customer service at the front desk. Friendly staff and the cafeteria breakfast was excellent. SHuttle to and pickup from airport shuttle service was excellent. Driver Skip was very friendly and helped with our luggage. Exc3ellent all round service from this Holiday Inn.
Great All around
ByKarla704
14 July 2016
Really enjoyed our Stay. it was last minute emergency stay but feel we made an excellent choice. Room were extremely clean and comfortable. Staff was Friendly and Restaurant food was Great! (a little expensive) but still Good will be back if ever i get the chance
Great experience
ByGenegsd
13 July 2016
Everyone I encountered at the hotel from the front desk staff to the shuttle driver and the restaurant waitresses were friendly, eager to help and professional. The facilities are either new or recently refurbished and beautiful. My room was large, comfortably furnished, clean and quiet. I thoroughly enjoyed my stay. Possibly my most enjoyable hotel stay ever.
IHG Reward Program
ByByron49
12 July 2016
When making the initial reservations for our girls vacation trip, IHG had the best rewards deal for our plans. More rooms, less points required.
Awesome Experience!
ByLOLGCA Committee Member
12 July 2016
We had our 2016 Livin' On Laughter Comedy Conference there, and it was just wonderful! Everyone was so impressed with the rooms, the hospitality and the professionalism. They did a great job, we would definitely come back here again!