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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
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整體經驗

4.2

根據 1437 評論
84%
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Ratings Breakdown

1437評論

  • 5 星級
    863
  • 4 星級
    293
  • 3 星級
    111
  • 2 星級
    84
  • 1 星級
    86

Amazing stay!

By

11月 20, 2020

club

We booked a hotel stay as a small little getaway to celebrate a birthday. Other than one minor issue with not having the bedding we needed, this day was amazing, and we would definitely stay there again!

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Beyond helpful

By

11月 19, 2020

club

My kids loved the hotel and water park! The staff went above and beyond to help me and was happy to do so! The hotel was clean and sanitary all the way around!! The pool management also went above and beyond while he was managing the pool area, he was awesome! The front desk man was happy to assist in anyway possible! 10/10 recommended!!!

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Not impressed.

By

11月 18, 2020

club

The pull out couch bed was disgusting and the hospitality was nonexistent. Nice room. Nice water park badges included. Appreciative of the extra hour before checkout.

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Great hotel with small swim park

By

11月 12, 2020

Updated rooms and small swim park make it great for kids

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Awesome Staff

By

11月 04, 2020

club

The front desk staff went ABOVE and beyond to help us. The hotel was gorgeous with a recent remodel. The only issue we had was breakfast was lackluster. But,it was a Monday so I'm assuming not many visitors and I've been to hotels that didnt have any breakfast so I appreciated the offering even if it wasnt the best. We still didn't have to go out to eat and could enjoy more pool time before check out.

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Spacious Room

By

11月 02, 2020

Comfortable bed , quiet floor, clean room
Plenty of complimentary parking.
Only issue was no ice available.

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Clean room. Excellent bathroom. Staff friendly and helpful.

By

10月 26, 2020

club

The room was clean. The bathroom was roomy and had plenty of towels. Staff was friendly and helpful. Pool area was great and our granddaughters had a great time. Two of the outside doors in the pool area could use some updating so that the vents and door threshold do not let in cold air. Missed the restaurant that is no longer in business that was attached to the hotel... would have been great not to have to leave the hotel. Wished there were bags or extra trash can in the room along with information regarding places to eat. I know that some of these things are attributed to the virus and safety.

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Holiday Inn Downtown

By

10月 25, 2020

club

The check in staff person was a delightful young lady with a great personality. Great staff person to have. My room was on the street side so noise started from cars around 5:30am so next time I would stay on the other side of the hotel. room was clean and comfortable. Breakfast buffet was very low on food, no cereal, no milk, no fruit, ran out of everything. Also there was no soda to be purchased in the hotel. Just an energy drink.

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Comfortable bed

By

10月 20, 2020

club

The pools were heated, big jacuzzi and the water park/slide were just enough. The breakfast needed a few more refills, they kept running out of food. The beds were very comfortable with a nice selection of pillows. The walls are a little thin so you can hear some loud TV's

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October 2020

By

10月 19, 2020

club

We stayed at this hotel with some friends to take our kids to the zoo the next day. The zoo package was nice, except for having to still wait in the ticket booth at the zoo to switch tickets out, not sure if this is normal or a Covid protocol as we weren't made aware. Overall had a good experience and like the hotel set up. There was one staff member who was rude in the pool area but didn't let it ruin our night.

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Great Stay

By

10月 19, 2020

club

Had my son a sleepover to celebrate his birthday and everything was fantastic! The suite was very nice with plenty of room and sleep areas.

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great getaway

By

10月 14, 2020

this hotel is great for our 8 year old son. he loves hanging out at the water park and swimming while we hang out at the hot tub. the hot tub is located so we can watch him play and still enjoy our time.

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