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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
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Valoración general

4.3

en base a 441 opiniones
88%
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Ratings Breakdown

441opiniones

  • 5 Estrellas
    258
  • 4 Estrellas
    116
  • 3 Estrellas
    32
  • 2 Estrellas
    14
  • 1 Estrellas
    21

The Diamond in the Rough getting a facelift

By

18 julio 2017

I was surprised to see that part of the parking lot was turned into a construction zone. Was very pleased to see the rooms getting an upgrade! Great design and in keeping with the times!!! As to be expected, the stay at a property undergoing a facelift is not the most comfortable experience but with new beds and clean bedlinens, it made up for the manic outside where all the work is happening. A little disappointed to see the sub-standard cleanliness of the bathroom door and knob which is evidently soiled with either blood or other matter which I had to wipe and clean with my anti-bacterial gel. I love the new set-up of the rooms and quality of material used in sprucing the rooms. I am hoping that the new features and design are given the attention and cleanliness it so deserves to make the guest stay exceptional!

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Nice place to relax

By

18 julio 2017

If you are traveling through it is a nice hotel to stay overnight.

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Hotel during renovations.

By

18 julio 2017

club

If you want to avoid dust and dirt, wait till renovations are completed to stay here.

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Good stay, but have been better

By

18 julio 2017

club

Room was amazing! Appeared to be newly renovated (6th floor). The staff was very friendly, even at midnight upon my arrival. Parking was not available, but the nice security guard on duty figured out a solution for the 4 of us that arrived at the same time. The only disappointment I had was the marked "Out of Order" elevator that was actually working. It wouldn't allow the other elevator car to come down. I had no one to ask at the front desk at the time of needing to get to my room, so I went for it. They elevators don't sound very great and need some work. The hotel is currently under construction (July 2017). Overall great hotel to stay in.

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Great Service

By

16 julio 2017

club

I am impressed by the welcome from the front desk. She helped me and my guest and made me believe this is the place to stay.

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Stayed for wedding

By

11 julio 2017

club

Great value and customer service. Beds were comfortable and rooms were clean.

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My new favorite hotel!!

By

11 julio 2017

My family and I attended a wedding out of town. Hotel accommodations were at the Holiday Inn. This hotel was located up in the hills which gave great night views. The staff was very friendly and provided great customer service! The guest rooms were all newly remodeled and super nice! My family couldn't stop raving about how comfortable the beds were. We all had a great experience at the Holiday Inn and will definitely stay at another location when in need of a hotel stay! Thank You!!

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Diamond Bar holiday inn stay

By

11 julio 2017

Very nice room. Comfortable bed and pillows. Clean and quiet. And very friendly staffs. Highly recommended!

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Great Stay

By

10 julio 2017

Had a great stay, great location and great staff! The new renovations made the stay even more enjoyable

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Very nicely upgraded rooms

By

07 julio 2017

We had one night stay. Our room was recently remodeled w/ nice, upscale, modern design. Loved the walk-in shower. Bed was comfy, but both of us found the mattress (or sheets) unusually "hot" to sleep on. Only a small ding in our overall stay, though.

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Angel at the front desk

By

06 julio 2017

The front desk staff was amazing. Couldn't be better.

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Overall ok experience

By

05 julio 2017

I like that you have renovated your rooms. It looks very appealing & modern. It was very clean, and new bed was very comfortable.
There are only a few things that you should improve. One of them is that you can't close the curtains, so morning light comes in, and wakes you up.
Lamp behind chair did not work. Don't know if it needed a new lightbulb.
And I was awoken by housekeeping @8 AM in the morning. They were speaking very loudly in the hallways so you couldn't go back to sleep! Very annoying, since I came here to relax!

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