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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.4

基于 1024 评论
89%
推荐此酒店

Ratings Breakdown

1024评论

  • 5 星级
    657
  • 4 星级
    223
  • 3 星级
    64
  • 2 星级
    39
  • 1 星级
    41

AMAZING STAY

By

2020 二月 25

club

My stay was great! When I checked in, the front desk staff was very nice and greeted me with a big smile. The room was the presidential suite which was a great/spacey room. I would recommend this hotel 10/10!

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Nice place

By

2020 二月 24

club

Excellent. We enjoyed having good restaurants nearby and the shopping was great

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A restful experience

By

2020 二月 24

It was one of the best if not the best hotel stays I have had for some time. Good staff, well kept rooms ,all around good stay. I would recommend it to anyone looking for a hotel in the area. And normally I am not crazy about hotel stays but, this was a good one.

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Nice stay

By

2020 二月 21

club

Staff were very friendly. Had dinner at bar and staff were very helpful and food was really good

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Great hotel stay but poor departure.

By

2020 二月 18

Each time I checked out I told the night attendant my room number and name that I was checking out. She tells me each time that due to the nightly audit she cannot give me a receipt but that she would email it when finished. This does not happen and each time I checked out and was told this same thing I confronted her saying that she tells me every time my receipt will be emailed when complete but still I have to call the next day to get my receipt. I then find I wasn't even checked out when I asked to be so in cases was I over charged. I would like to see this change because I felt this person did not value me being Spire Elite Member and using the Holiday Inn Diamond Bar. This is the one thing that really put a bad mark on the hotel stay. It's for my job and close to my plant or I would stay elsewhere.

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Nice hotel but...

By

2020 二月 17

Was here for business, hotel has good location but my 6th floor room did not smell good, for that matter the hallway on the 6th floor smelled a hint of sewer. I see why the door to the shower/toilet has a self closing door, the this where the smell originated. Spoke to the front desk and was told no one else had complained which I wasn’t buying. Was told they would look into it but no change when I returned later. Would not go back to this property.

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Great location

By

2020 二月 16

Great location for the hotel. If they ever manage to build one up in the clouds then I will stay there instead.

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Couch

By

2020 二月 13

I requested to king suite rooms but I did not get them. Need to have a couch or some other means to relax in the room.

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The staff at this hotel are fantastic

By

2020 二月 10

This is the only hotel I stay at, when visiting my family in Diamond Bar. The staff recognize me and are always friendly and professional

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Business Stay

By

2020 二月 07

I was there for one night, staff was courteous, room was cozy and clean, bar was accommodating and breakfast was fresh and good, with great choices

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Recommended

By

2020 二月 07

platinumelite

Clean, quiet, the bathroom door is a little get in the way and should open and close from inside. Other than this, an excellent stay.

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Great service/Friendly Staff

By

2020 二月 03

platinumelite

Very friendly staff/clean hotel/was able to get an extension of stay as I had overslept during my checkout day. Easy to make calls and requests. Someone is available to help 24/7

I highly recommend A

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