Rated 4.4 out of 5 by 181
Rated 4.0 out of 5.0 by jpf55044 4 C rating: Courteous, Comfortable, Clean, Convenient
Entire Staff throughout the hotel is extremely courteous and attentive to customer service needs. The room was comfortable, quiet, and able to get a good night sleep. The restaurant service was great, the dinner menu was just ok, I would have liked a larger selection of quick sandwich plates to choose from, but they offer a good breakfast buffet. My only complaint was the inability to plug my iPhone near the bed. Room rate is good for the hotel amenities, but there less expensive options nearby.
March 26, 2015
Rated 5.0 out of 5.0 by tdlewellyn Craft Beer Selection
Everything was great with the hotel and I was able to find some ok beer at the bar. I am a craft beer geek and SoCal is a mecca of great beer. Move away from the Bud, Miller, Coors distributors and support more local offerings.
March 24, 2015
Rated 5.0 out of 5.0 by Gorgie Great People
The staff in this hotel are second to none. If it was possible to clone them HI would destroy the competition. They are friendly and professional.
March 24, 2015
Rated 5.0 out of 5.0 by smilesuzyzoo Pretty Good
Great front desk staff, attentive, quick to respond. Hotel looks kind of old, but with a fairly recent update.
March 19, 2015
Rated 5.0 out of 5.0 by Kailey Rae dinner
The hotel was very clean and inviting. Staff was very helpful and pleasant. Room was very nice and bed was excellent..Not too please with the limited selection on the menu. Food seem to be pre made and too salty. Notice the server was heating food in the microwave. Need more selection on the menu.
March 13, 2015
Rated 4.0 out of 5.0 by jay457 diamond
good place, good value, enjoyed the stay. will use again and refer others, comfortable bed
March 12, 2015
Rated 5.0 out of 5.0 by Very Satisfied Consumer Great overnight business stay
Needed a location close to my meeting. Holiday Inn was only 10 minutes away. Needed efficiency. Holiday Inn provided all I needed. A great place to incorporate with business travel. Excellent front desk service. Thank you Holiday Inn and IHG rewards program. I will continue to book my business travel with Holiday Inn.
March 11, 2015
Rated 3.0 out of 5.0 by TechTraveler1 Good location, simple hotel
The location of the hotel is excellent if you have any upcoming meetings or work in the Diamond Bar area. Other than that the room was a little dated for the price and the noise of the road was very loud. 4 floors up the road noise was still loud enough for people on the other end of my phone to notice.
The bed was comfy, the A/C was dated and tough to operate properly, and the staff were nice enough.
Wish the hotel had automatic checkout, as I was in a hurry when leaving.
March 9, 2015