 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
Recomendar este hotel
Valoración general 4.2
88%
Recomendar este hotel
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Nice hotel
ByJack
03 diciembre 2020
Excellent value for money. Great customer service in a convenient location for travel in and out of the capital
Work stop out
Bypele
29 noviembre 2020
Clean and tidy hotel,polite staff.wasnt able to use the facilities on offer which was disappointing as swimming pools and gyms are open.
Premium for simply a room with a fridge
ByJeffers
28 noviembre 2020
Hotel and the staff are working really hard dealing the ever changing govenment lockdown. Hotel feels as safe as it can be with the Covid issues.
Paid a bit extra for an Executive room, all you get is an empty fridge - absolutely nothing else apparently different from the standard rooms.
First time I have used this hotel
ByAndy
17 noviembre 2020
I am a regular visitor tot the area and have used most of the hotels nearby - however the staff were so professional at the HI HH I shall not be looking for anywhere else in the future
Great service at breakfast by the lady
ByMike
14 noviembre 2020
Hi
A few points that made my stay Unpleasant :
Even though I had dinner in the hotel the waiter didn’t ask if my child was entitled to kids eat free menu.
The information regarding to the swimming pool on the website and in the hotel was misleading and confusing.
We was wasn’t told that the bar and lobby was not open and two we arrived at the hotel basically meaning we were confined to our room.
Covid friendly
ByBentrader180
10 noviembre 2020
The hotel is making good strides in making guests feel comfortable during their stay
Extreme conditions imposed made for an uncomfortable stay
ByJmroberts
07 noviembre 2020
I really feel the hire has taken the requirements to an extreme and it has made for a very uncomfortable stay
I have recently stayed in Newcastle and Stratford and have seen a far better balance between the rules and allowing for a pleasant stay
I would also say that the room wasn’t any better prepared than well before COVID, it certainly didn’t feel as if an additional cleaning had been done
Functional
ByJabba
06 noviembre 2020
The hotel and staff provided a COVID secure experience, unfortunately this comes at a cost making my visit pretty soulless. Nothing much they can do and will definitely return when this is over. Keep safe all
Friendly Staff
ByRob270
29 octubre 2020
Staff were friendly and helpful as always.
Room was clean and comfortable.
Had an issue with room service order but this was quickly and efficiently dealt with once raised with staff.
All Facilities Closed
ByRay3153
26 octubre 2020
Disappointed - Gym, Pool, Bar and Restaurant all closed
We liked our rooms
The staff were very helpful annd courteous
Just what you'd expect
Bymark421
26 octubre 2020
A well maintained, comfortable, welcoming hotel, typical of this trusted brand
Good Accessibility
ByKadeciablessed
23 octubre 2020
Very good for W/C users and carers etc. But could do better with either wet rooms or walk-in baths to not look so accessible-looking. As one with disabilities, I would've found it more comfortable consequently. Nevertheless, I enjoyed my stay and the food was great!
A big plus was having plug sockets next to the beds!!!
What I would've also appreciated is if, during this covid season, they waived the charge for room service and offered it at no extra charge. Especially for someone with disabilities. I really would've valued it especially as I was paying a lot for the room.
Notwithstanding, overall apart from these few pointers which show room for improvement, I had a wonderful and quiet stay which was very much needed after a 5 day stay, in-hospital!