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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 606 reviews
89%
Recommend This Property

Ratings Breakdown

606reviews

  • 5 Stars
    305
  • 4 Stars
    201
  • 3 Stars
    55
  • 2 Stars
    20
  • 1 Stars
    25

Service

By

March 28, 2017

club

Had a very comfortable sleep had no issues very clean throughout the hotel and staff very pleasant

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Good overnight stay

By

March 25, 2017

club

Comfortable, quiet, good location.
Would recommend.

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Overall a nice place to stay

By

March 24, 2017

club

Nice room, decent food and good service. A bit on the pricy side but then work was paying.

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Nice room, great breakfast.

By

March 22, 2017

Stay here regularly and generally a good experience.

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Good pleasant hotel

By

March 22, 2017

platinumelite

Very 'of the brand' Holiday Inn. In good condition, but maybe due a refurb in 1-2 years. Bed good, pillows good, air con a little off for me, bathroom fine. Room service food excellent and service good.

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My stay at Holiday inn

By

March 20, 2017

club

Bed comfortable but I do not sleep very well anyway. Staff v helpful and I will certainly go again

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Business stay

By

March 19, 2017

club

Comfortable with friendly staff. The fitness centre was small but felt comfortable. It wasnt intimidating. The bar was comfortable and the food was good

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Awful experience

By

March 16, 2017

Staff turnover a real issue at this hotel and is impacting service.

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Reception service

By

March 14, 2017

The two members of staff I spoke to were not very polite. One refused to even make eye contact and mumbled so quietly I could not hear a word he said, I felt like this had really let the hotel down as all other services I experienced were outstanding. The £50 that got taken out of my bank account at the begging of my stay was not explained thoroughly.

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Hemel stay

By

March 13, 2017

reception good, greeting good, pool and gym avaialable and not too busy, bar staff and food good. Room was quiet and comfy

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Comfortable room.

By

March 10, 2017

club

Executive room was comfortable. Minibar wasn't stocked and was empty, but I wasn't planning on using it anyway. There was a visible lack of power outlets near the bed, so had to charge my phone near the TV.

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Another business overnighter

By

March 09, 2017

club

It was just ok. Food was poor, staff needed to be more attentive

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