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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
90%
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Valoración general

4.3

en base a 361 opiniones
90%
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Ratings Breakdown

361opiniones

  • 5 Estrellas
    188
  • 4 Estrellas
    120
  • 3 Estrellas
    28
  • 2 Estrellas
    16
  • 1 Estrellas
    9

Could be excellent hotel but ...

By

22 junio 2017

The location of the hotel is excellent when you have a car; the staff are excellent - friendly and helpful. However like so many hotels in the IHG group in Canada and the States they are in severe need of upgrading. I note from management responses that the hotel is due a major upgrade - if so, this is welcome, but please lose the brown paint can. Despite the pictures on the website almost everything in the bedrooms is a shade of brown from the carpets, to the curtains, to the walls, to the dark furniture. So depressing. A good hotel which could be so much better - and brighter!

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Montreal trip

By

22 junio 2017

club

The staff was very friendly and accommodating. The room was very clean. The only problems were there was no refrigerator in the room and the old air conditioner was squeaking and loud.

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Quality of stay

By

21 junio 2017

club

Free meals for the children included in the stay for both dinner and breakfast. With three children and two adults this makes the value and the quality of the hotel worth coming back too.

Previous visits have been excellent however this one had a lot more people that made use of the hotel and the elevators difficult. Should have stairs that allow for inside access to the hotel.

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Great people and facility

By

20 junio 2017

club

All of the staff were very friendly and knowledgeable of the area. They answered all questions and gave excellent recommendations. The bed and pillows were very comfortable. I would highly recommend staying here for any type of trip.

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Great service, comfortable bed

By

14 junio 2017

Breakfast buffet could be improved, offering different variety of breads, butter croissants instead of the ones offered at the moment. Pancakes and maple syrup would be greatly appreciated. Assorted jams instead of either strawberry or raspberry only. Dinner menu could be improved as well. The rest is fine.

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Hotel stay

By

10 junio 2017

Comfortable bed, the best pillows, friendly staff and great service!

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Montreal - Business trip

By

05 junio 2017

Ok for a business........ Bar was a bit behind the time, closed early. Breakfast crowded by coach visit.

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Good value for money

By

05 junio 2017

Over all it was good value for money. However we forgot our Electric shaver in room upon checking out and had to call in multiple times to see if house keeping had turned it in. We were told nothing was found in room. It was an expensive shaver so be careful leaving behind things in room.

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Expérience décevante

By

04 junio 2017

J'ai l'habitude de séjourner dans cet hôtel et plus ca va pire c'est. Internet déficient, planche et fer à repasser non utilisable, service au restaurant au déjeuner inexistant. Je comprends que c'est un buffet, mais le serveur n'est venu que pour me porter la facture...

Je suis un voyageur d'affaire et vais certainement considérer un autre établissement à l'avenir.

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Good value

By

01 junio 2017

Good value very friendly staff but food is aberage

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Go elsewhere

By

01 junio 2017

club

It's clean, but dated with poor design throughout the hotel. The rooms are small, have poor air conditioning and the curtains don't keep the room dark enough. In addition the service was poor. For example housekeeping missed my room, the tv was not working for 2 days, and it took hours to get a fridge delivered (they aren't included with the room, there's an additional charge).

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Wonderful customer service and great location

By

01 junio 2017

club

The staff was super friendly and really helpful at every turn. The beds were comfy and rooms were clean. Very kid friendly place... My kids loved the glass elevator, the airplane hanging from the lobby ceiling, the pool, hot tub, and game room. I loved that all 3 of my kids ate for free at every meal. Saved a bundle!

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