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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 359 reviews
90%
Recommend This Property

Ratings Breakdown

359reviews

  • 5 Stars
    187
  • 4 Stars
    120
  • 3 Stars
    27
  • 2 Stars
    16
  • 1 Stars
    9

Quality of stay

By

21 June 2017

club

Free meals for the children included in the stay for both dinner and breakfast. With three children and two adults this makes the value and the quality of the hotel worth coming back too.

Previous visits have been excellent however this one had a lot more people that made use of the hotel and the elevators difficult. Should have stairs that allow for inside access to the hotel.

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Great people and facility

By

20 June 2017

club

All of the staff were very friendly and knowledgeable of the area. They answered all questions and gave excellent recommendations. The bed and pillows were very comfortable. I would highly recommend staying here for any type of trip.

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Great service, comfortable bed

By

14 June 2017

Breakfast buffet could be improved, offering different variety of breads, butter croissants instead of the ones offered at the moment. Pancakes and maple syrup would be greatly appreciated. Assorted jams instead of either strawberry or raspberry only. Dinner menu could be improved as well. The rest is fine.

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Hotel stay

By

10 June 2017

Comfortable bed, the best pillows, friendly staff and great service!

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Montreal - Business trip

By

05 June 2017

Ok for a business........ Bar was a bit behind the time, closed early. Breakfast crowded by coach visit.

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Good value for money

By

05 June 2017

Over all it was good value for money. However we forgot our Electric shaver in room upon checking out and had to call in multiple times to see if house keeping had turned it in. We were told nothing was found in room. It was an expensive shaver so be careful leaving behind things in room.

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Expérience décevante

By

04 June 2017

J'ai l'habitude de séjourner dans cet hôtel et plus ca va pire c'est. Internet déficient, planche et fer à repasser non utilisable, service au restaurant au déjeuner inexistant. Je comprends que c'est un buffet, mais le serveur n'est venu que pour me porter la facture...

Je suis un voyageur d'affaire et vais certainement considérer un autre établissement à l'avenir.

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Good value

By

01 June 2017

Good value very friendly staff but food is aberage

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Go elsewhere

By

01 June 2017

club

It's clean, but dated with poor design throughout the hotel. The rooms are small, have poor air conditioning and the curtains don't keep the room dark enough. In addition the service was poor. For example housekeeping missed my room, the tv was not working for 2 days, and it took hours to get a fridge delivered (they aren't included with the room, there's an additional charge).

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Wonderful customer service and great location

By

01 June 2017

club

The staff was super friendly and really helpful at every turn. The beds were comfy and rooms were clean. Very kid friendly place... My kids loved the glass elevator, the airplane hanging from the lobby ceiling, the pool, hot tub, and game room. I loved that all 3 of my kids ate for free at every meal. Saved a bundle!

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Excellent

By

31 May 2017

club

Excellent, clean, close to city and safe. I would definitely stay at this location again.

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Clean and friendly

By

31 May 2017

club

Staff was great while checking in and out always helpful lots of parking and was free to boot

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