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Holiday Inn Express 剑桥

15-17 Coldhams商业园 诺曼路 , 剑桥, CB1 3LH

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
推荐此酒店

整体体验

4.3

基于 1216 评论
92%
推荐此酒店

Ratings Breakdown

1216评论

  • 5 星级
    649
  • 4 星级
    415
  • 3 星级
    86
  • 2 星级
    43
  • 1 星级
    23

A Definite NO NO

By

2020 八月 12

It all started wrong and never stopped. Dirty towels in our toilet at the time of check inn. Bins full and had to tel the staff to empty them at the time of check inn. Imagine going to Holiday Inn after Covid reopening and coming across this type of welcome. Worst part was the breakfast, which only had sausage and bacon as takeaway. What about vegans or Halal eaters? Not even eggs or beans :( wasted money on breakfast that spoiled our trip.

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Stay during Covid and building works

By

2020 八月 11

Current circumstances very difficult however the staff were most helpful, friendly and made us feel safe. Builders did not impact on our stay and very courteous even though they were working in the same area our room was in.

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Good customer service

By

2020 八月 10

club

The manager was excellent. Helped us with the app which was confusing. Nice and clean. Comfy bed. Just a noisy neighbours alarm going off constantly during the night. Would use again.

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comfortable bed and relaxing room

By

2020 八月 09

club

when I arrived In my room I immediately felt comfortable. I had drove for 4 hours and I found my bed was soft so I slept within minutes. I have stayed here for just over 2 months for work now and everytime the rooms are immaculate and the staff are always friendly and welcoming.

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Very friendly and helpful staff

By

2020 八月 08

As soon as I arrived I was treated with much kindness and respect and although there was a small mistake with my room booking (for the first night they didn’t have a double bedroom but one with two twins), the staff immediately offered me an alternative and a half price discount plus a free drink at the bar. Even for general informations and help they were very friendly and helpful.
The whole hotel was very clean and the only thing I would suggest to improve would be the rather poor selection of drinks at the bar and the addition of some cheese to the breakfast buffet.
Overall it was a great place to stay.

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post covid

By

2020 八月 07

club

Good stay and fully appreciate the difficulties caused by covid. However meals might now more closely mirror restaurants that have now reopened. That said staff were excellent and ongoing building works caused little issues.

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Excellent staff and service! A++

By

2020 八月 07

platinumelite

This was a fantastic Holiday Inn Express that we thoroughly enjoyed. I would like to highlight Tamarind from the staff. She was exceptionally helpful and kind during our stay. Tamarind went out of her way to ensure that my family was taken care of and her attitude was super. Even with the existing restrictions of the pandemic, the staff did everything to make our stay pleasant which it was. Thank you!

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No problems here

By

2020 八月 07

platinumelite

as expected from a holiday inn express, clean, friendly, comfortable for the price.

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Letto super!!

By

2020 八月 05

Anche se in restauro, mi sono trovato molto bene. Accoglienza bella e camera comoda. Il punto forte è il letto pulito e super comodo. Mi sono riposato perfettamente.

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Great service comfortable room

By

2020 八月 01

club

Great service under the present circumstances, breakfast choice difficult with restrictions.

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Ongoing building work

By

2020 八月 01

Room acceptable but a little tired in places. Building work in the hotel causing access issues in the corridors and noise from early morning. Car park restrictions due to skips and construction vehicles, vans etc. Dust from building work gets trailed into the room on your shoes from the corridors.

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Value for money

By

2020 七月 31

Ideal location for visiting Cambridge, bus stop only a 10 minute walk. The hotel was good value for price paid. Overall room was adequate and clean, although the bed was too firm.

The room allocated was right over the front reception entrance so sleep was disturbed by car park noise and guests entering and leaving the hotel. Saying that would book again but request a room away from the car park.

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