Rated 4.2 out of 5 by 215
Rated 4.0 out of 5.0 by feder62 buona scelta
buon rapporto qualità/prezzo
molto tranquillo, ma un po' lontano dal centro
scarsa varietà a colazione
April 20, 2015
Rated 1.0 out of 5.0 by EmmaRudram05 Awful check in & bad sleep
On check in there was no recognition of me being an IHG member. It was literally, 'Hi what is your surname and here is your key'.
I booked my stay on my IHG Reward Night and felt 20,000 points was a waste when I work really hard to earn them.
The beds were really uncomfortable and hard so didn't have a very good sleep either.
If the check in was better and the beds were more comfortable it would of been fine. I just wish I spent my points else where and as being a IHG employee I also know all the standards of check in and thought it was very poor.
Where I work (Holiday Inn Norwich City) we thank people for using their reward night with us and make sure check in is perfect! I expect that in all Holiday Inn's.
April 18, 2015
Rated 4.0 out of 5.0 by On Stanley On Suited our requirements
We got what we wanted - a reasonably priced stay in a convenient location. Staff were friendly and interested. Breakfast was fuel, but satisfactory fuel. We did not take other meals at the hotel or use the bar.
April 16, 2015
Rated 4.0 out of 5.0 by Mervyn365 good service friendly and helpful staff
My stay was a good experience let down by the breakfast menu only which I found surprising given the excellent menu available in the evening.
The staff were really good. I had booked my stay one night short of what I needed but the staff did not make a fuss or make life difficult. Quite the opposite, they contacted me, found me another room and moved my belongings to the other room for when I arrived back in the evening.
Overall a very good experience.
April 15, 2015
Rated 5.0 out of 5.0 by jim_67 Good Stay and Good service
Enjoyed a comfortable quiet room with a good breakfast.
April 13, 2015
Rated 4.0 out of 5.0 by moby24 Good value for family of four.
Staff dealt with a problem we had efficiently and professionally.
Good value and room fine for couple of nights.
Slightly limited breakfast choice but no other complaints at all.
April 13, 2015
Rated 2.0 out of 5.0 by Lakaz Overview of the experience
On arrival, the Receptionist wasnt very welcoming. We Had phoned previous day and spoke to a lady and confirmed that we wanted our room upstairs and agreed, however, on arrival they had allocated us to a ground level room, unfortunately the message wasnt ??? passed NOT SURE.
There were still rooms upstairs and therefore we were allocated a room upstairs after discussion with the Receptionist, bed was not made, room a bit smaller, heating system wasnt working. We had to ask for a portable Heater which was not even safe as had small children with us, room was not clean.
Following Day we asked if they could change the room to a better room which was done to our satisfaction. It also appear as if there was shortage of staff, we had to go downstairs to get some linen and towels as no one would bring them up sooner and did not feel relax, each time we want linen or towels we had to go downstairs (Reception to get them).
Sunday morning, Receptionist was bumping into people in the self service area during breakfast, found if very uncomfortable. I think he was trying to see if things are ok, and maybe clean the area at the same time but we felt he was coming in our way making the process slow. Better to keep away until we finish serving. No one came to ask if we enjoyed the meal.
April 12, 2015
Rated 5.0 out of 5.0 by Chijmes Friendly staff
The staff at the Cambridge hotel made our stay so much more enjoyable. They were helpful and friendly with whatever we needed.
April 11, 2015