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Holiday Inn Express 切尔滕纳姆镇中心

Dunalley街33 , 切尔滕纳姆, GL50 4AP

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.4

基于 1362 评论
93%
推荐此酒店

Ratings Breakdown

1362评论

  • 5 星级
    745
  • 4 星级
    451
  • 3 星级
    104
  • 2 星级
    38
  • 1 星级
    24

More than happy

By

2020 十月 25

In difficult times this hotel excelled, awareness and pro active attitudes were very welcome, well done!

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My stay

By

2020 十月 24

club

Overall great hotel. The drains and toilet need fixing as they are slow to drain and do not flush easily.

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Excellent

By

2020 十月 24

Everything was good with my stay but unfortunately, like an idiot, I left my iphone charging cable plugged into the USB charging point. When I rang reception that night they went to the room found the cable, rang me back with the news and offered to post it to me at home (I offered to pay for the postage but they said it wasn’t necessary). Unfortunately 10 days later I am still waiting for the cable to arrive in the post - I accept it was my error but I am disappointed.

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Very efficient staff and comfortable stay at a great price

By

2020 十月 23

All round a ten accept for breakfast but I suppose that comes from a buffet . Choice on the hot food was limited and other hotels have provided table service given the current health environment. Still, not really complaining as price was great value .

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Excellent Stay

By

2020 十月 22

platinumelite

My expectations were not great as I booked 3 nights in this Holiday Inn Express in Cheltenham. How wrong I was, despite being in a pandemic the staff were amazing the Hotel was spotless, It is in a great location, to be honest I could not fault it.
As an IHG member I have been lucky to stay in some of the groups top hotels such as The Inter Continental in London and Dubai, the Crowne Plaza in Istanbul and I have to say this hotel punches well above its weight. I could not fault it and would highly recommend it.

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Best disabled facilities

By

2020 十月 20

club

This hotel and staff were amazing . The disable access room Was by far the best I have ever stayed in . The staff were very friendly and took a great manner in my needs . An overall please take stay

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Great location

By

2020 十月 20

The price of parking is ridiculous, more than a 25% discount required to make it ok. Vegan breakfast options were not a thing. Had a banana and a coffee (they did have soya milk if you ask)

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Pre Birthday Break

By

2020 十月 19

platinumelite

Nice relaxing break. The only disappointment was that we asked about parking

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Not covid safe

By

2020 十月 15

club

We complained that visitors were not wearing masks and were told not everyone likes them well I wore a mask even though I suffer with COPD and the government guidelines state table service which was not provided and staff had masks on chins behind bar. Thee hotel is well located but the staff need to go on customer service training. The use of wooden cutlery is pure laziness why if using normal plates do you supply wooden cutlery.

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Check in

By

2020 十月 14

The Checkin was Friendly. Thereafter it became evident that staff in the reception were poorly trained, not well informed , unable to offer resolution to complaint of noise from the floor and main road coming up with almost a ridiculous suggestion, and room very hot making it hard to sleep.

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Would visit again

By

2020 十月 13

Visited with work hotel staff had made every effort to keep us safe rooms were clean and comfortable

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Nice hotel, well located for city centre

By

2020 十月 13

Nice hotel, beds are a little small and noise travels through the corridors and room.

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