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Holiday Inn Express & Suites 希伯泉

1350 Southridge PKWY , 希伯泉, 阿肯色州 72543

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
96%
推荐此酒店

整体体验

4.7

基于 733 评论
96%
推荐此酒店

Ratings Breakdown

733评论

  • 5 星级
    598
  • 4 星级
    85
  • 3 星级
    23
  • 2 星级
    18
  • 1 星级
    9

Poor

By

2020 五月 31

They were renovating and there was a mess everywhere! It would have been nice to know the construction was going on before arriving. Room has been renovated and had sheet rock mud on. Wedding and curtains. The “grab bag” breakfast left much to be desired. I needed a plastic spoon but they couldn’t access one due to the construction . I called the front desk to ask for sheets, pillow, etc for pull out bed and they wanted to know if I could come and get them.....

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Wonderful hotel

By

2020 五月 31

Just a great overall place to stay. Clean and the staff was so nice.

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Disappointing, especially for the price

By

2020 五月 30

First, the whole entry and breakfast area were torn up and being worked on but that was not disclosed when booked. Plus, I still had to pay full price even though there was lots of construction going on and there was no breakfast service. A quick breakfast before hitting the river was the main reason I chose to stay here. Also, the room smelled musty and it had dirty towels in it. Even when I complained there was no concern shown or effort for a partial refund, etc. No hotel should charge full price when the hotel is under construction on no breakfast. Those things should be disclosed when booking....

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Major Remodel

By

2020 五月 25

Appreciated being contacted prior to arrival about remodel. Our room was away from construction and was quiet. Staff was working hard to keep all things going.

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clean

By

2020 五月 23

Very clean and comfortable rooms. I felt welcome at the front desk and they were very informative with the questions I had.

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Miserable experience

By

2020 五月 23

* Trash overflowing and left in room from prior tenant.
* Very few people in the hotel, but there were people above us making noise every night.
* Found out construction workers were staying above us; woke us up with violent noise at 1:30am; staff told us workers were fighting in the room above us.
* Manager was sympathetic, but offered very little discount or compensation.

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Heber Springs

By

2020 五月 21

Hotel was under construction breakfast wasn’t available. Rates were the the same.

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Was unaware of Remodel

By

2020 五月 11

club

I was very unaware that a remodel was going on during the time of my stay. If I would have known of the remodel I would have stayed somewhere else. I usually always choose a Holiday Inn when I travel, but this one was very disappointing since there was construction everywhere, no breakfast served, not discount on the rooms due to the construction, and no accommodations made in lieu of the construction. Staff was friendly and kept a safe distance during the time of Covid-19.

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Loved our stay

By

2020 四月 11

club

Man we thoroughly enjoyed our short stay there. We had to get back home, but wanted to stay longer. We were there for a funeral of a relative, and the ladies at the front desk were very kind, sweet, and concerned. I can't say anything bad. They were doing remodeling at the Motel, but it caused zero problems. If we hadn't seen the carpet, etc we never would have known it. Everyone was so nice. The ladies at the front desk, maid service, the cooks were all awesome. The room was a blessing. So clean, and fresh. The bed, and room were so comfortable. We will be back. I would say more, but ya'll would get a big head. LOL Blessings to all.

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Wonderful place

By

2020 四月 01

club

I’ll stay again and again drove 5.5 hours to have a guy put a part on my car very good neighbor

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Great Service and Great Breakfast and staff was very helpful and cooperati

By

2020 三月 09

club

Great Stay and very enjoyable Staff was very cooperative

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Awesome rooms!

By

2020 二月 27

club

The rooms are large, clean and very comfortable!! Great for pleasure or business accommodation!

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