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Holiday Inn Express & Suites Heber Springs

1350 Southridge PKWY , Heber Springs, Arkansas 72543

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 691 reviews
96%
Recommend This Property

Ratings Breakdown

691reviews

  • 5 Stars
    566
  • 4 Stars
    81
  • 3 Stars
    20
  • 2 Stars
    17
  • 1 Stars
    7

No comment

By

November 02, 2019

club

The breakfast, even though it was free, was sub par, at best. The service, though there was only one person, was friendly and courteous, but the quality of the food left quite a lot to be desired. you would have been much better served not to require a minimum of 50 words in this part of the survey.

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New to Heber Springs

By

November 01, 2019

Once again, Holiday Inn Express offered a solid and consistent experience without any challenges or inconveniences. This helps center the focus on business clients and all the needs to cultivate opportunities knowing that lodging is completely covered.

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Nice weekend getaway.

By

October 30, 2019

club

Hotel staff was very friendly. We did not encounter any issues while we stayed. Breakfast was tasty, nice variety and well stocked. Room was clean, and comfortable. Would recommend to anyone who might be staying in the area to stay here.

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Super impressed

By

October 29, 2019

club

This hotel really stood out to me compared with others I’ve stayed in recently. First of all, our room was a lot more spacious than most with a whole sitting area with a couch and desk in addition to the bed area. There was also a kitchen area with a sink, microwave, refrigerator, and Keurig. The bathroom was huge. And most importantly, the bed was extremely comfortable. The bedding was of a higher quality and all of it was white and freshly washed instead of having a questionable bedspread or a super thin blanket. The fitted sheet and mattress pad actually stayed in place, and there was a washable waterproof cover on the mattress. There were even two types of pillows to choose from with “soft” and “firm” labels, and they were the proper size for a king sized bed. I also appreciated that the shower curtain liner had a detachable part that was washable so I didn’t have to worry about mildew. There were even name brand, full-sized bottles of shampoo, conditioner, AND body wash mounted on the wall of the shower. The free breakfast was good, too. I ate oatmeal made fresh from scratch, and the bacon and sausage was good as well. I did discover a flea biting my ankle when I sat on the couch for a while, probably due to whoever stayed in the room last having a dog, but when I told the hotel staff they immediately offered to move me to a different room and I had no more problems there. They also let me check out a day early with no questions asked and a complete refund for the night I didn’t stay. I would definitely recommend this little gem in the middle of Arkansas!

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Wonderful Staff!!

By

October 28, 2019

club

The staff here is super friendly and helpful. They were always smiling and greeting us when we came and left. The had great suggestions for dinner and gave excellent directions.

Beds were comfy and rooms were clean. We will definitely stay here the next time we are in town!

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Comfy bed and great service

By

October 28, 2019

club

Loved the whole experience. The staff was super friendly and the whole place was extremely clean

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Heber Springs in Oct.

By

October 27, 2019

club

Nice property, close to Heber Springs and Tumbling Shoals

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Comfortable bed and great service.

By

October 26, 2019

club

Pleasantly surprised with the hotel and the quality of our mattress. Will stay here again.

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Mrs Blasl

By

October 25, 2019

club

Comfortable bed and pillows. The only thing wrong is that the shampoo and conditioner and body wash were too low

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Friendly Receptionist

By

October 23, 2019

club

The receptionist was so helpful and friendly. We loved the layout of the lobby and room. Could relax immediately. The hotel is very well kept Thank you.

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Great

By

October 20, 2019

club

The staff was excellent very prompt and very knowledgeable about the area. Any thing I needed they were quick to get.

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Quiet and relaxing

By

October 19, 2019

Hotel and staff were pleasant. I was disappointed by the location of my room but was still able to have a restful stay.

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