While staying on a recent business trip I was greeted by friendly staff, the hotel was very clean, my room was clean, the bathroom also clean, and I was able to relax and get a good nights sleep after a long day of business.
I would recommend anyone on business or pleasure to stay here if in the area.
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Nice size room
ByJatoya
2022 五月 08
Enjoy the nice size room and clean bathroom. But i didn’t care for the kids hanging in the back of the building. As we was forced to park there because there’s no parking in the front.
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Nice and clean
ByNessa
2022 四月 06
The room was clean and had a very nice overall experience
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Poor Customer Service
ByNtrabal
2022 四月 01
French fries on the carpet and a cap of a disposable shaver in the bathroom... Only decaf coffee in the room... Had to call the f desk because there were kids running and screaming in the hallway and they neither had the courtesy to apologize or offer another room away from the disorders. Disorder continued to almost midnight... Only cereal bowls in the breakfast area and the egg was mixed with so much milk that texture and flavor was almost like custard
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Best IHG experience thus far
ByMhanna2022
2022 三月 01
I used to be DSM for a HI & Suites and stay at a lot of IHG properties for my current job. I am well educated and aware of the IHG standards. This was by far my most pleasant stay thus far. The staff made my experience that much more enjoyable. I wish I caught the name of the wonderful lady that checked me in, but I would like to recognize her professionalism and just overall pleasantness.
This is my go to property for my Houston travel. Definitely recommend.
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Excellent Room/Breakfast was Slim
ByMark
2022 二月 17
Love this hotel. The rooms are always great. However, this time the Breakfast was bleak. No creamer or half and half for coffee. Hot food choices were very bland. TV not working, a bit disappointed for our mornings, because we stayed 2 nights.
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Awful
ByDeb35
2021 十二月 14
Awful experience from beginning to end would not recommend.
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Pre Christmas visit with Theatre group.
ByJojos Nana
2021 十二月 08
For the last several years a group of non profit community theatre actors, set builders, etc. have got together to celebrate the holiday season. Since I live 3 hours from the theatre I always stay at the Holiday Inn on West Road. Service had always been excellent and I feel very relaxed and comfortable there.
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My experience at Holiday Inn
ByBre Heard
2021 十二月 07
Overall, five star experience! I have thoroughly enjoyed my time staying at the Holiday Inn. Friendly staff, great hospitality, and 10/10 cleanliness.
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Affordable Plus Comfort
ByKiss_3545
2021 十二月 06
This room was clean, and very comfortable for considering the price. Was a little disappointed with breakfast, not many options, as things were out of order. Still would stay there again! Bed was one of the more comfortable one Ive stayed in lately!
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Great service
ByJazz
2021 十一月 26
My sink was stopped up. The maintenance people came fast to fix it.
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Good clean property
ByTtran
2021 十一月 25
Good price, close to everything, great staff.
Breakfast is average, plenty of parking.
Adequate small gym.
Relaxing stay
ByDarda31
2022 五月 21
While staying on a recent business trip I was greeted by friendly staff, the hotel was very clean, my room was clean, the bathroom also clean, and I was able to relax and get a good nights sleep after a long day of business.
I would recommend anyone on business or pleasure to stay here if in the area.
Nice size room
ByJatoya
2022 五月 08
Enjoy the nice size room and clean bathroom. But i didn’t care for the kids hanging in the back of the building. As we was forced to park there because there’s no parking in the front.
Nice and clean
ByNessa
2022 四月 06
The room was clean and had a very nice overall experience
Poor Customer Service
ByNtrabal
2022 四月 01
French fries on the carpet and a cap of a disposable shaver in the bathroom... Only decaf coffee in the room... Had to call the f desk because there were kids running and screaming in the hallway and they neither had the courtesy to apologize or offer another room away from the disorders. Disorder continued to almost midnight... Only cereal bowls in the breakfast area and the egg was mixed with so much milk that texture and flavor was almost like custard
Best IHG experience thus far
ByMhanna2022
2022 三月 01
I used to be DSM for a HI & Suites and stay at a lot of IHG properties for my current job. I am well educated and aware of the IHG standards. This was by far my most pleasant stay thus far. The staff made my experience that much more enjoyable. I wish I caught the name of the wonderful lady that checked me in, but I would like to recognize her professionalism and just overall pleasantness.
This is my go to property for my Houston travel. Definitely recommend.
Excellent Room/Breakfast was Slim
ByMark
2022 二月 17
Love this hotel. The rooms are always great. However, this time the Breakfast was bleak. No creamer or half and half for coffee. Hot food choices were very bland. TV not working, a bit disappointed for our mornings, because we stayed 2 nights.
Awful
ByDeb35
2021 十二月 14
Awful experience from beginning to end would not recommend.
Pre Christmas visit with Theatre group.
ByJojos Nana
2021 十二月 08
For the last several years a group of non profit community theatre actors, set builders, etc. have got together to celebrate the holiday season. Since I live 3 hours from the theatre I always stay at the Holiday Inn on West Road. Service had always been excellent and I feel very relaxed and comfortable there.
My experience at Holiday Inn
ByBre Heard
2021 十二月 07
Overall, five star experience! I have thoroughly enjoyed my time staying at the Holiday Inn. Friendly staff, great hospitality, and 10/10 cleanliness.
Affordable Plus Comfort
ByKiss_3545
2021 十二月 06
This room was clean, and very comfortable for considering the price. Was a little disappointed with breakfast, not many options, as things were out of order. Still would stay there again! Bed was one of the more comfortable one Ive stayed in lately!
Great service
ByJazz
2021 十一月 26
My sink was stopped up. The maintenance people came fast to fix it.
Good clean property
ByTtran
2021 十一月 25
Good price, close to everything, great staff.
Breakfast is average, plenty of parking.
Adequate small gym.