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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 489 reviews
94%
Recommend This Property

Ratings Breakdown

489reviews

  • 5 Stars
    381
  • 4 Stars
    73
  • 3 Stars
    17
  • 2 Stars
    9
  • 1 Stars
    9

Very good hotel

By

November 18, 2019

club

Great Stay !!! I would stay here again when i am on Business

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Awesome staff

By

November 16, 2019

platinumelite

This was a great stay. The staff was friendly, gave recommendations for a local restaurant that was delicious. Also the breakfast bar was fantastic.

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Great place to stay

By

November 13, 2019

club

I was briefly worried, with construction next door, this might have been a mistake. Nope. It was a great place to stay. The staff greeted me, was very friendly, and quickly got me checked in and off to my room. The room was nicely appointed and well taken care of. And there were lots of charging locations for all of the electronics! Really, if I have to come back to Houston for another event, this place will be one I'd look at to stay.

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All is well

By

November 13, 2019

club

All went well as always.
I'll continue to use Holiday Inn Express.

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Very good choice

By

November 13, 2019

club

Clean, friendly staff and an awesome place. I definitely enjoyed my stay and will soon return for another visit soon. The breakfast was really good.

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Great experience.

By

November 12, 2019

platinumelite

As usual, my stay was very comfortable and relaxing and the customer service was great! The room and hotel was clean and inviting. I would stay here again if I were to visit Houston again.

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Staff

By

November 11, 2019

club

Staff was excellent. Had a few issues with shower and light.

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Great hotel, even better staff

By

November 09, 2019

Stay here every time I am in town. Shawnice and her team are amazing! They go above and beyond to make your stay enjoyable and easy when you are away from home.

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Great overall experience

By

November 07, 2019

Great room, large restroom, the room had a great view. Was very clean and it felt welcomiing and I was happy that the room temp.was confortable,not to hot nor to cold.. At check in the staff person was very polite and welcoming..The breakfast had a variety of foods..The best thing about the breakfast is that you have a to go bag. Which is good for those like myself that cant eat early but is great to be able to take roll ,coffee,fruit for later!!

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Noise

By

November 02, 2019

club

The beds and rooms were comfortable but could he other guests in other rooms

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Excellent service by all staff!!!

By

November 02, 2019

club

My stay at the Holiday Inn Express located at 9120 West Road Houston, Texas 77064 was a very rewarding experience.

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Good location, great bed

By

October 31, 2019

club

Stayed one night for business. Room was very clean and comfortable. I've stayed in other hotels in the area and was not happy, so tried this one a little farther from my destination. I'll definitely stay here every time I'm back! It's clean, safe, quiet, and very comfortable. Staff was efficient and friendly.

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