Rated 4.7 out of 5 by 178
Rated 5.0 out of 5.0 by RicoP Overall Service
Excellent Service In All Areas Of Service!
We were there for the Funeral and Burial Of My Sister Who Lived In the area..
I will definitely use this Hotel the next time I am in the Houston Area. It is conveniently located and easily accessible. Our stay was a pleasure even under the conditions of our visit.
April 26, 2016
Rated 5.0 out of 5.0 by Jennifer_B.89 Awesome Experience
Prompt staff, and very clean room. Breakfast was awesome, with lots of variety. I would highly reccomend!
April 24, 2016
Rated 5.0 out of 5.0 by Cooldaddy318 Awesome Hotel Great Experience
I want to recognize Marcy for exemplary customer service. She has gone above and beyond to make my stay excellent. In fact, I needed to rush out some business information, and she helped me package and ship the information immediately. IHG and Holiday Inn should be proud to have a worker with these work ethics.
Also, I want to recognize Carley for her bubbly personality. On the busiest days, she manages to have a bubbly energy that obviously raises the morale for her team mates. This is a great team with great management. The management team has made the place feel like a second home for me and my colleagues. Thanks Holiday Inn Express!!
April 19, 2016
Rated 5.0 out of 5.0 by Cooldaddy318 Great Overall Experience
Marcy provided exemplary customer service during my stay. In fact, She went above and beyond her call of duty and helped me package some business data and had it sent to my company that day. This was customer service at its finest. The rooms were very comfortable and I feel like I am at home when I stay here. I have requested this hotel ever since. In fact, the entire team works very hard to keep customer satisfaction their main priority. I would also like to recognize Carly for having such a great attitude, even at busy time. Her bubbly personality truly keeps moral up for her team. Great Job team.
April 19, 2016
Rated 5.0 out of 5.0 by Brybaby Great Staff Clean Rooms Convient location
Staff was great, the rooms were comfortable the hotel was very clean. Perfect location easy to get tio.
April 15, 2016
Rated 5.0 out of 5.0 by Hancock99 Pillows are Amazing - Service was Excellent
Friendly and helpful staff -- nice, comfy rooms -- free internet -- free hot breakfast -- Bath
April 5, 2016
Rated 5.0 out of 5.0 by EventPlanner29 Home Away from Home
I had a work event on this side of town and didn't have time to get home based on the hours of the event. This hotel allowed me a place to relax and prepare for the event.
Everything was clean and tidy and in great condition. The halls and the area were quiet and I got a great parking spot both nights!
I didn't need any assistance during my stay, but any staff that I encountered was friendly and caring.
April 4, 2016
Rated 5.0 out of 5.0 by sasteve1066 Very comfortable hotel
Attentive and friendly staff, clean and comfortable rooms.
March 29, 2016