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Holiday Inn Express & Suites LaGrange

205 Cotton Road , LaGrange, 乔治亚州 30241

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.5

基于 931 评论
91%
推荐此酒店

Ratings Breakdown

931评论

  • 5 星级
    654
  • 4 星级
    161
  • 3 星级
    59
  • 2 星级
    28
  • 1 星级
    29

Terrible Customer Service Experience

By

2021 十月 20

club

I booked in advance for a King Suite directly though IHG and received a confirmation number at that time. When I checked in on Friday afternoon, I was not told that anything was wrong and was given my keys and my room number. My room was not a King suite, and wasn't a suite at all - it instead had 2 queen beds. I went to the front desk and the woman on staff told me that they overbooked and there wasn't anything she could do. She only offered to cancel my room and have 'good luck finding anywhere around with vacancy'. I asked to speak to a manager and was told that no manager would be available all weekend and would arrive after we had already checked out. She told me I could leave a message with her. The number provided for the manager had a 'full voicemail box' notification. The situation wasn't rectified, the staff did absolutely nothing to assist, and ultimately I could never speak with a manager. The room was musty and the walls were thin - we were woken up several times throughout the night due to volume. I should have just reserved elsewhere.

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Great Service

By

2021 十月 19

club

Can't say enough about the staff...Very attentive and pleasant.
Room accommodation was excellent...very clean..Bed sleeps great.I say because I have often not slept well in hotel beds...Slept like a baby!!

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Friendly Staff

By

2021 十月 19

I stayed long term at this hotel due to work and I can say the hotel staff was truly helpful, pleasant and accommodating.

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Come on over and rest your tired body…

By

2021 十月 19

club

Excellent!!! I would highly recommend this hotel! Staff is super nice and friendly. Each shift was very pleasant and seemed concerned about your stay.

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Great Hotel for my Work Travel

By

2021 十月 17

Overall, the hotel is great for my business trips. Staff is great and friendly. Typical breakfast buffet, good for what it is. Rooms are clean and decent, bathrooms are good as well. Great for the price.

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Stressful weekend made much easier.

By

2021 十月 12

My wife and I were in town for my sister’s funeral service. We were treated as though everyone there knew our stressful situation. We could not have made a better choice as to where to stay. Literally everything was better than we could have expected. Thank you for making our time there easier!

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Outstanding Breakfast and Very Friendly Employees!

By

2021 十月 12

Special thanks to Ms. Toya and Ms. Valisa. The lady in the kitchen was nice and friendly and I am sorry I did not get her name. Outstanding professionalism from all employees! We stayed at the hotel on Oct 7, 2021, and checked out on Oct 8th.

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Excellent Stay in La Grange

By

2021 十月 06

club

We recently stayed at the La Grange location and this was a great experience. The entire property was really nice and clean. The staff were very friendly and we felt safe and secure while staying at this location. We would highly recommend this location. Thank you.

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Cleanliness, Hospitality and Comfort at it’s best!!

By

2021 九月 30

I give this place an A !! I’m very picky when selecting hotel accommodations. , I liked this hotel so well that I’ve booked 3 more stays at this location for the 2021 football season.

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Weekend Wedding

By

2021 九月 29

After a very long drive from NY, the front desk clerk was very friendly and had our rooms ready before we arrived. The rooms were nice, beds were comfy. Breakfast was hot and plentiful. All the hotel staff were friendly.

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Okay Stay! Cleanliness was my main complaint.

By

2021 九月 22

The room was nice and spacious. The cleanliness of the bed and bathroom/linen were concerning to me. The hotel front desk staff were extremely pleasant. Housekeeping did not visit my room after night one of my stay.

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Great service

By

2021 九月 22

club

Front desk clerk was very friendly and prompt to me!!Breakfast was ok but I wanted waffles and oatmeal but wasn’t available.

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