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Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
88%
Dieses Hotel empfehlen

Gesamterlebnis

4,3

auf Basis von 311 Bewertungen
88%
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Ratings Breakdown

311Bewertungen

  • 5 Sterne
    181
  • 4 Sterne
    73
  • 3 Sterne
    26
  • 2 Sterne
    23
  • 1 Sterne
    8

Very good stay but with lack of hot water.

By

27. Juli 2017

The room was very nice and comfortable. Staff was friendly and responsive. The draw back to the stay was little to no hot water in the third floor guest room. A little additional lighting in the bathroom would be nice - just a little dark when taking a shower.

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Renovations taking way too long.

By

20. Juli 2017

club

I expected to see a hotel that has been mostly renovated based on reviews I have read going back months. Clearly the guest rooms have not been touched and the front desk area was torn apart. This size job should take two to three days. One service hall way was under renovation but I saw no work being done. At the rate the workers were moving, a complete renovation of the hotel would take several...years. Guest room furniture is dated and shows significant wear. Windows let traffic noise in as if they were open, I checked, they were not. Carpet had several stains. Toilet/shower area was so small the door did not open fully.

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Good Hotel

By

18. Juli 2017

Hotel was under construction but was still well maintained and very comfortable. Only downside NO POOL.

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Comfortable bed and plenty of space

By

12. Juli 2017

club

The beds were comfortable and had pillows labeled soft and hard for convenience. There were plenty of pillows and the sheets were soft. The staff was really nice and the facility was pretty clean despite renovations.

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Timing of renovations

By

10. Juli 2017

club

Unless you are always full, plan renovations when not many guest will be effected

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Good value

By

10. Juli 2017

club

This hotel appears to be an older one which is currently undergoing renovations. There was no pool. The rooms were a bit smaller than I like. But it was very clean. The beds were very comfortable and the staff bent over backwards to make sure were were comfortable. We stayed a week. It was a good experience.

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Clean hotel. Friendly and helpful saff.

By

07. Juli 2017

platinumelite

Staff were friendly and helpful. I had to check in around 1AM due to a late flight and thy were very good about making sure the night manager knew this.

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Semi Annual Visit to the area

By

07. Juli 2017

The staff are wonderful but the hotel was under renovations which it does need, Hopefully it will look a lot better when finished.

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Cleaning room

By

29. Juni 2017

club

Hard to survey because of renovations. Very old hotel
Elevator floor dirty. Gives a bad impression
Friendly staff and breakfast selection very good
Our room was clean, otherwise I would have left.

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Holiday Inn Express - Greece, NY

By

29. Juni 2017

Hotel was OK staff was nice, but hotel is going through renovation. price should have been adjusted down till renovation is complete.

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Ongoing renovations detract from stay.

By

28. Juni 2017

club

We recently stayed at the Holiday Inn Express in Rochester/Greece. Although it was convenient for us, we would not stay again, even though we frequently stay at HIE's. The hotel is undergoing renovations. There were construction materials scattered throughout the hotel and on the grounds. The front end staff was not professional. We were not greeted warmly, despite being Priority Club members. The elevator was small and filthy. The breakfast area was partially renovated with half finished sheet rock, and other issues. Fortunately our room was clean and adequate. But, due to all of these problems, we felt that the price was far higher than the location and the conditions merited. Not recommended.

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Comfortable bed and pillows

By

28. Juni 2017

club

We have been staying at this Holiday Inn Express for many years. It was good to see that they are updating the hotel. We had a room that was not yet updated. That would account for the carpet being very dirty and stained and the drains (in tub and sink) slow.

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