 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
96%
Recommander cet établissement
Impression générale 4,7
96%
Recommander cet établissement
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Overcoming challenges to accommodate our family
Byjevans102
novembre 24, 2020
We stayed at the property for weekend soccer tournament for my daughter. A change in plans kept us from checking in Friday evening. We called to ask what would happen to our reservation. We were told we'd be charged for the night that we weren't there (which is totally acceptable) and that the reservation would still be good for Saturday night. Upon arrival on Saturday, we found out the reservation had been deleted. However, the front end manager worked to find a solution so that we could stay at the hotel! We appreciate his flexibility and creativity in overcoming the challenge.
Stay
ByMomof2
novembre 16, 2020
Very nice hotel. Stayed for a leisure stay. Have been here a few other times and never disappointed with the service and quality of the hotel!
Families stranded at check in
ByCoachj
novembre 16, 2020
I had 2 athletes qualify for a large event in Broken Arrow. I booked 2 rooms for the athlete and their parents. When the parents arrived, they were not allowed to check into the room due to not having the reserving card. But, it stated on the confirmation form that if we did not cancel before 24 hours, the card would be charged. I had to call cooperate and they emailed me a Credit Card Authorization Form that I had to PRINT off and email back to the hotel. With the same information that they already had on file. This caused a delay in checking in and an embarrassment for the parents. What if I had been unable to "print" the form and email it back? What would the parents have done 300 miles from home and no hotel room? Holiday Inn will not be getting any more of my business.
Great stay
ByRich
novembre 11, 2020
Clean and quiet friendly staff convenient location will definitely stay here again
Nice place in a good location.
ByFrank Condor
novembre 10, 2020
We enjoyed this property. Breakfast started earlier than advertised for the sports family that were in town and had to be at the softball fields on a early Sunday morning. Plenty of food to choose from and not the brown bag we expected during this time with dealing with COVID. Room was nice with comfortable beds. Showers were hot. We had a little bit of a hard time getting the thermostat to level out to a comfortable temperature without having to turn it off and on. The ice machine did have some black pieces in the ice, luckily we were filling coolers so it was not an issue.
Great seevice
ByJGray
novembre 10, 2020
The staff at this hotel was so accommodating during everything. Check in, later when our group wanted to hang out, breakfast, etc. Great job - would love to stay here again.
All around great experience
ByAly2008
novembre 09, 2020
I came for a mini vacation with my kids. The staff knew I would be arriving with kids and recommend the kid suite which is actually cheaper than the original room I was going to book there. I was pleased to know they aren't just about making the most money but genuinely care about how you like your stay. I will most certainly be back for another mini vacation soon! Thank you to the awesome staff!
Great Stay, wonderful beds, and modern rooms.
ByJeri
octobre 27, 2020
We enjoyed our stay with Holiday Inn. The staff was very efficient and the room was quiet and comfortable.
Very good three night stay.
ByNolan
octobre 27, 2020
Ranks up there with the better stays at Holiday Inn Expresses.
Clean room and great staff
ByJim1867
octobre 24, 2020
I would recommend this hotel to other business travelers
Nice clean, comfortable hotel
ByDBrianWard
octobre 19, 2020
We needed a nice, clean, comfortable place to stay while in Tulsa for a few nights, for our kids' fall break and for my USTA District Mens Tennis Tournament, one that was close to the tennis facility and that had things for the kids to enjoy. The kids liked the pool and miniature golf course. They enjoyed the Glow Golf (night golf with glow ball and accessories) and we all really liked the breakfast included with our stay. It was complete with so much variety. The room was extremely clean and had everything we needed to enjoy our stay.
Great mini vacation spot.
ByJodi
octobre 19, 2020
Rooms were clean and complementary breakfast was decent with a variety of choices. The indoor pool was cold but our kids loved the bunk bed and PlayStation tucked into its own little spot.