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Holiday Inn Express Chester - Racecourse

The Racecourse New Crane Street , Chester, CH1 2LY

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement

Impression générale

4,4

en fonction de 1689 avis
92%
Recommander cet établissement

Ratings Breakdown

1689avis

  • 5 Étoiles
    967
  • 4 Étoiles
    498
  • 3 Étoiles
    128
  • 2 Étoiles
    60
  • 1 Étoiles
    36

Mr hernon

By

novembre 06, 2020

club

We was asked to leave one days motive hotel was shutting had look alternative accommodation well at work not goid and our pocket

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Great location

By

novembre 05, 2020

platinumelite

Excellent location for Chester. Rooms high quality for an express. Given covid restrictions a very comfortable stay. Could use some work on the breakfast offer but overall a great place to stay.

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Great location

By

novembre 05, 2020

club

We were made to feel really welcome from the moment we walked through the door, the rooms were clean, the beds rather too hard and room a little warm during the night.
Breakfast was disappointing you had to queue at a specified time and were only allowed to have sausage and bacon which was very fatty, the staff member serving was miserable and non communicative other than asking what we wanted. Croissants were cold and if you ran out if butter or sauce you then had to re queue to get more.
The manager who was really friendly helpful and accommodating stated they had had to get staff from another hotel for the breakfast shift but I didnt think this was an excuse as working in the hospitality trade especially now they should be smiling and helpful to every guest.

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Safe Covid break

By

novembre 02, 2020

club

Really good break during this period of uncertainty. Hotel was very clean with plenty of safety measures in place. Room had great view over the racecourse.
All staff were very friendly and very helpful.

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Good hotel

By

novembre 01, 2020

Good location, free parking, room good size and good value for money. Could do with a menu showing you the breakfast choices, you had to ask and the woman serving was the most friendly and forthcoming!! Apart from that, great stay and would return!

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Great location poor bed

By

novembre 01, 2020

club

Excellent location, plenty of free parking, 5 min walk in to Chester. Room felt small when the sofa bed was down and the bed was very uncomfortable. Bathroom was clean and looked new. For the price and the fact you get breakfast and free parking I would stay again.

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Excellent Stay

By

octobre 31, 2020

club

Very comfortable, excellent staff members polite helpful all them.
Good value for money.

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Long trip

By

octobre 29, 2020

Have used this hotel in the past and would have no hesitation in using it again. I always find the staff in all departments to be friendly professional and helpful with nothing being a trouble. Whether on business or pleasure the hotel is very well situated for road links, only a couple if minutes walk into the city centre and obviously right at the race track. Pleasant surroundings to relax and have a drink and as we are in these difficult times I found the hotel and staff very well set up to provide a safe and professional service

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Recent stay

By

octobre 28, 2020

club

My wife and I recently visited Chester for 3 days and stopped at the racecourse hotel for the second year running.
We were very impressed with the staff, nothing was too much trouble for any of them, form booking in to breakfast to asking for hot drinks, we were dealt with in a very prompt and safe manner.
We have already recommended the hotel to friends who have shown an interest in Chester for a staycation.

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Holiday inn express Chester

By

octobre 28, 2020

platinumelite

The hotel, location and staff are good, the soft furnishings in room 215 were dirty and I did not want to sit on them ! All ok apart from that.

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Comfortable safe stay

By

octobre 21, 2020

club

Great location to Chester center
Comfortable and clean also staff doing there best to keep you safe and to still have a lovely stay.
Will definitely return.
Free parking a bonus

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Lovely Staff

By

octobre 18, 2020

Comfortable bed, lovely staff, little bit noisy from the trains going past and was disappointed that there was no egg option at breakfast.... clean room, would stay again!

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