We was asked to leave one days motive hotel was shutting had look alternative accommodation well at work not goid and our pocket
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Great location
ByPhilDarwen
2020 十一月 05
Excellent location for Chester. Rooms high quality for an express. Given covid restrictions a very comfortable stay. Could use some work on the breakfast offer but overall a great place to stay.
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Great location
ByPepelepew
2020 十一月 05
We were made to feel really welcome from the moment we walked through the door, the rooms were clean, the beds rather too hard and room a little warm during the night.
Breakfast was disappointing you had to queue at a specified time and were only allowed to have sausage and bacon which was very fatty, the staff member serving was miserable and non communicative other than asking what we wanted. Croissants were cold and if you ran out if butter or sauce you then had to re queue to get more.
The manager who was really friendly helpful and accommodating stated they had had to get staff from another hotel for the breakfast shift but I didnt think this was an excuse as working in the hospitality trade especially now they should be smiling and helpful to every guest.
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Safe Covid break
ByJimmy
2020 十一月 02
Really good break during this period of uncertainty. Hotel was very clean with plenty of safety measures in place. Room had great view over the racecourse.
All staff were very friendly and very helpful.
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Good hotel
ByMaisiemooD
2020 十一月 01
Good location, free parking, room good size and good value for money. Could do with a menu showing you the breakfast choices, you had to ask and the woman serving was the most friendly and forthcoming!! Apart from that, great stay and would return!
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Great location poor bed
ByLjgw
2020 十一月 01
Excellent location, plenty of free parking, 5 min walk in to Chester. Room felt small when the sofa bed was down and the bed was very uncomfortable. Bathroom was clean and looked new. For the price and the fact you get breakfast and free parking I would stay again.
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Excellent Stay
ByKevina22
2020 十月 31
Very comfortable, excellent staff members polite helpful all them.
Good value for money.
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Long trip
ByAndy.P.
2020 十月 29
Have used this hotel in the past and would have no hesitation in using it again. I always find the staff in all departments to be friendly professional and helpful with nothing being a trouble. Whether on business or pleasure the hotel is very well situated for road links, only a couple if minutes walk into the city centre and obviously right at the race track. Pleasant surroundings to relax and have a drink and as we are in these difficult times I found the hotel and staff very well set up to provide a safe and professional service
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Recent stay
BySmed
2020 十月 28
My wife and I recently visited Chester for 3 days and stopped at the racecourse hotel for the second year running.
We were very impressed with the staff, nothing was too much trouble for any of them, form booking in to breakfast to asking for hot drinks, we were dealt with in a very prompt and safe manner.
We have already recommended the hotel to friends who have shown an interest in Chester for a staycation.
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Holiday inn express Chester
ByFranky
2020 十月 28
The hotel, location and staff are good, the soft furnishings in room 215 were dirty and I did not want to sit on them ! All ok apart from that.
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Comfortable safe stay
Byjjulie
2020 十月 21
Great location to Chester center
Comfortable and clean also staff doing there best to keep you safe and to still have a lovely stay.
Will definitely return.
Free parking a bonus
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Lovely Staff
ByMeg97
2020 十月 18
Comfortable bed, lovely staff, little bit noisy from the trains going past and was disappointed that there was no egg option at breakfast.... clean room, would stay again!
Mr hernon
ByPick
2020 十一月 06
We was asked to leave one days motive hotel was shutting had look alternative accommodation well at work not goid and our pocket
Great location
ByPhilDarwen
2020 十一月 05
Excellent location for Chester. Rooms high quality for an express. Given covid restrictions a very comfortable stay. Could use some work on the breakfast offer but overall a great place to stay.
Great location
ByPepelepew
2020 十一月 05
We were made to feel really welcome from the moment we walked through the door, the rooms were clean, the beds rather too hard and room a little warm during the night.
Breakfast was disappointing you had to queue at a specified time and were only allowed to have sausage and bacon which was very fatty, the staff member serving was miserable and non communicative other than asking what we wanted. Croissants were cold and if you ran out if butter or sauce you then had to re queue to get more.
The manager who was really friendly helpful and accommodating stated they had had to get staff from another hotel for the breakfast shift but I didnt think this was an excuse as working in the hospitality trade especially now they should be smiling and helpful to every guest.
Safe Covid break
ByJimmy
2020 十一月 02
Really good break during this period of uncertainty. Hotel was very clean with plenty of safety measures in place. Room had great view over the racecourse.
All staff were very friendly and very helpful.
Good hotel
ByMaisiemooD
2020 十一月 01
Good location, free parking, room good size and good value for money. Could do with a menu showing you the breakfast choices, you had to ask and the woman serving was the most friendly and forthcoming!! Apart from that, great stay and would return!
Great location poor bed
ByLjgw
2020 十一月 01
Excellent location, plenty of free parking, 5 min walk in to Chester. Room felt small when the sofa bed was down and the bed was very uncomfortable. Bathroom was clean and looked new. For the price and the fact you get breakfast and free parking I would stay again.
Excellent Stay
ByKevina22
2020 十月 31
Very comfortable, excellent staff members polite helpful all them.
Good value for money.
Long trip
ByAndy.P.
2020 十月 29
Have used this hotel in the past and would have no hesitation in using it again. I always find the staff in all departments to be friendly professional and helpful with nothing being a trouble. Whether on business or pleasure the hotel is very well situated for road links, only a couple if minutes walk into the city centre and obviously right at the race track. Pleasant surroundings to relax and have a drink and as we are in these difficult times I found the hotel and staff very well set up to provide a safe and professional service
Recent stay
BySmed
2020 十月 28
My wife and I recently visited Chester for 3 days and stopped at the racecourse hotel for the second year running.
We were very impressed with the staff, nothing was too much trouble for any of them, form booking in to breakfast to asking for hot drinks, we were dealt with in a very prompt and safe manner.
We have already recommended the hotel to friends who have shown an interest in Chester for a staycation.
Holiday inn express Chester
ByFranky
2020 十月 28
The hotel, location and staff are good, the soft furnishings in room 215 were dirty and I did not want to sit on them ! All ok apart from that.
Comfortable safe stay
Byjjulie
2020 十月 21
Great location to Chester center
Comfortable and clean also staff doing there best to keep you safe and to still have a lovely stay.
Will definitely return.
Free parking a bonus
Lovely Staff
ByMeg97
2020 十月 18
Comfortable bed, lovely staff, little bit noisy from the trains going past and was disappointed that there was no egg option at breakfast.... clean room, would stay again!