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Holiday Inn Express Hemel Hempstead

Stationers Place Apsley , Hemel Hempstead, HP3 9RH

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
96%
Recommander cet établissement

Impression générale

4,5

en fonction de 1495 avis
96%
Recommander cet établissement

Ratings Breakdown

1495avis

  • 5 Étoiles
    964
  • 4 Étoiles
    410
  • 3 Étoiles
    67
  • 2 Étoiles
    34
  • 1 Étoiles
    20

Handy for the office

By

juillet 30, 2020

As usual good overall experience and hotel was set up well to manage social distancing

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Mrs Connolly

By

juillet 29, 2020

Good hotel- staff helpful.
The location was good. Covid policies for keeping safe very good.

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great to be back

By

juillet 29, 2020

great to be back, staff very helpful as normal, breakfast could be a lot better, and I still prefer a bath to a shower. Also a smoking area away from the doors would help make the smell in the entrances a lot better

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Great service

By

juillet 28, 2020

platinumelite

The hotel stay was very nice considering the current situation. The staff tried hard to please and the only let down was the broken aircon on the hot nights.
Breakfast was grab and go but a good selection, nice location by the canal.

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Good

By

juillet 28, 2020

I do not have any further comments, I think that my answers say it all !

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best place to relax

By

juillet 23, 2020

club

beautiful location, comfy beds and everything is classy and will make you feel welcome,comfortable and enjoy your stay

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rooms

By

juillet 21, 2020

club

bit noisy on the road side would like room canal side

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A sleepless night and disappointing breakfast

By

juillet 21, 2020

club

Our room was at the front of the hotel which overlooks a main road. The aircon was out of action due to COVID-19 which i completely understand and didnt have a problem with. It was a warm night so we had to leave the window open with the fan provided in the room on but this meant we could hear the traffic on the road all through the night which made it difficult to get any sleep. Even with the window closed we could still here the traffic outsight.
In hindsight we should have requested to be moved to a room at the back of the hotel but after a long journey and being out all day this is the last thing i wanted to do in the middle of the night. The only way i can think of preventing this for other guests is to advise them the room is on a busy road (at the time we stayed i cant imagine the hotel was very full so i am sure there would have been plenty of rooms available) which would be fine for a heavy sleeper and make sure the guest is happy with this.

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Good location

By

juillet 18, 2020

club

I have stayed at this hotel several times on business. It is in a good location and has plenty of parking.

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Not a good experience

By

juillet 16, 2020

We were not welcomed by the receptionist as she was doing something else. Then when entering our given room, we found that the room had not been cleaned from the previous occupant.
We changed rooms, but were on the roadside and it was extremely noisy from very early in the morning.

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Post Lockdown Hotel Experience

By

juillet 16, 2020

club

Excellent service, friendly staff, was initially misinformed by the gentleman at the call centre who said I could pay cash at the property but the staff explained that there is a cashless system, lucky I put money in my account the day before so that was fine.

I was provided with late checkout, a clean room,

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Comfortable room, good staff but the smell of cannabis was nasty

By

juillet 14, 2020

The staff were the saving grace of this hotel when I stayed there.
The place smelt of cannabis all night, you should have a no drug policy, if you do have one in place you you kick the dirty scum bags out who ignore it.

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