Rated 4.4 out of 5 by 553
Rated 5.0 out of 5.0 by Verified Reviewer good value
good location, close to train station for onwards travel
April 28, 2016
Rated 5.0 out of 5.0 by Annski Fantastic experience
Super clean, really quiet and a lovely generous breakfast. Will definitely be staying again.
April 26, 2016
Rated 5.0 out of 5.0 by Nomad .99 Good location
Just about all you could wish for. Straight forward no fuss, very efficient staff. Train station opposite, useful if visiting London.
April 20, 2016
Rated 5.0 out of 5.0 by Victor0111 The best Holiday Inn Express I've stayed at
The ambiance of the hotel is welcoming and clean. The rooms are nicely decorated with colour and very neatly kept (great housekeeping). I had such a lovely sleep there i struggled to wake up the next morning. The breakfast was much better than other HIE hotels, and similar to everything else about this hotel, was well presented. They even had kids plates and cutlery. All the staff i came across were helpful, polite and knew their jobs well including the gentlemen that checked me in (he advised me about the car park and knew what i was entitled to as a Gold member, Ranjhit who offered great advise when i asked him about breakfast and all the nice housekeeping people that said good morning to me. The car park was bit of a let down but any disruption was minimised by the staff there. My only concern is why all the other IHG hotels are not like this one. This is a fantastic place to stay and a model hotel. Well done IHG Hemel Hempstead.
April 18, 2016
Rated 5.0 out of 5.0 by Tim nHandbury Extremely Happy
Very happy with using holiday inn I particularly like using the one in Apsley Lock.
April 18, 2016
Rated 5.0 out of 5.0 by Gus2001 comfortable and relaxing
good good goood good good good good good goood good goood good good good goodgoodgoodgoodgood
April 18, 2016
Rated 1.0 out of 5.0 by Smokejumper z23 Great idea but poor;y executed!
The road noise was horrendous and I did hear other guests discussing the same on several occasions. The breakfast was a total disappointment having stayed in other hotels throughout the year. You had a selection of sausages, scrambled egg, tomatoes and beans if you wanted something warm. The sausages were cheap and the only other thing I liked was scrambled egg and I would have expected a bit more to be honest. The shower was luke warm despite it turned to max and the toilet roll kept falling off because the holder was broken. Had this been a stay of £19 a night it would have been acceptable but at over ten times this, I am very disappointed!
April 17, 2016
Rated 3.0 out of 5.0 by 100hotelsayear Good value for money but....
For the price and type of hotel it is fine however, the most off putting part of the stay was before I even entered the hotel.
The car park isn't great when the hotel is busy as it doesn't have sufficient spaces for all the rooms and they are all quite small....
The main but....
Why on earth do they allow (and even provide ash trays) at the door that most people will use to enter the hotel. It was a disgusting entrance to the hotel. The smell went from the car park all the way up to the first floor where reception is...Why?? Sorry, but most people DON'T SMOKE these days...
April 14, 2016