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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement

Impression générale

4,5

en fonction de 1781 avis
92%
Recommander cet établissement

Ratings Breakdown

1781avis

  • 5 Étoiles
    1261
  • 4 Étoiles
    323
  • 3 Étoiles
    101
  • 2 Étoiles
    53
  • 1 Étoiles
    43

Great hotel

By

février 26, 2020

club

We enjoyed the variety of breakfast selection. The beds were very comfortable.

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Not value

By

février 24, 2020

club

No water in room not near anything extremely expensive very disappointed real bad choice. One positive the staff were nice and friendly.

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NICE HOTEL

By

février 24, 2020

ONLY ISSUES WERE THE HOTEL WAS STILL UNDER CONSTRUCTION BUT THEY MANAGED IT WELL

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Close to Airport and decent place to stay

By

février 24, 2020

platinumelite

there was plenty of room for parking, check-in was fast and easy. room was clean and didn't smell.

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Airport Stay? Pick this hotel

By

janvier 16, 2020

club

Excellent rooms with small kitchenette, hot breakfast and plenty of parking.

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Great stay

By

janvier 11, 2020

You can always count on holiday and being clean and comfortable

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Pricey but convenient to airport

By

janvier 10, 2020

Overpriced but near to ORL and shuttle service is reliable.

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Great customer service and comfortable room

By

janvier 09, 2020

club

Unfortunately, I was unable to spend a lot of time, but the time I spent was exactly what I needed. The front desk service was excellent and the bed was very comfortable.

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New Years Reunion

By

janvier 06, 2020

club

We have always stayed at this hotel in the past 10 years every time we visited Orlando. It is conveniently very close to everything, including the airport. The last time we have stayed years ago, there was a total renovation project going on and the staff were excited of the planned changes. It was long overdue. Upon arrival we were amazed by the well-maintained grounds and surroundings of the hotel, despite a newly constructed hotel right in front of it. The hotel looked pristine and refreshingly different from previous years. Once in the main lobby at the reception area, we could appreciate the more modern look of the hotel. Our stay would be one more of many we had at this hotel. Once checked in, we went straight to our room. The room looked a bit tired, but superficially, it looked clean. We left our luggage and left to meet with family and friends for that evening, not before noticing that that pillow cases had a noticeable old body odor smell, but at the moment, did not think it would turn into a bigger issue. When one of the staff (Kevin) reached out to us by text, we requested a fresh set of pillow cases for our return that night. Changing the pillow cases helped somewhat the first night, but the second night we had to put towels on top of the pillows to be able to sleep some. The old body odor smell was too strong with the pillow cases alone. It was very late and we were tired so we decided to try to deal with the situation as best as we could and inform the front desk in the morning, which we did. The housekeeping staff should ensure that the pillows are properly and thoroughly sanitized and not stinky of old moldy body odor from previous guests. Perhaps the pillows themselves should be replaced with new ones.Both Bismark and Kevin were very understanding and helpful. It was a true delight to meet Bismark in person, whom had taken the initiative to reach out early the day of arrival to assure us that our room would be ready and to welcome us to our hotel stay. He is very professional and approachable.

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AJ- Disney Family

By

janvier 05, 2020

Excellent quality and value. A short drive to Disney. Drive is worth the overall savings.

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Awful

By

janvier 05, 2020

platinumelite

Check in took an hour. There were six guests in front of me and one person working, it was the Friday night between Christmas and New Years in Orlando, Florida; that is crazy! The one person working did not know what he was doing and appeared confused. The shuttle bus from the airport was not prompt and when I called the hotel they were unable to tell me what the shuttle bus times were, again this was a Friday night in Orlando, Florida. Breakfast in the morning was awful, there was not enough food for the guests and the staff in charge was mean and rude. I would not recommend this hotel to anyone. As an elite club member I suggest Holiday Inn remove this location from its program.

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Ms

By

janvier 04, 2020

club

Very good hotel experience except we need to see greens with breakfasts.

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