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Holiday Inn Express St. Albans - M25, Jct.22

Colney Field Retail Park , St. Albans, AL2 1AB

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,6

en fonction de 1031 avis
95%
Recommander cet établissement

Ratings Breakdown

1031avis

  • 5 Étoiles
    771
  • 4 Étoiles
    185
  • 3 Étoiles
    45
  • 2 Étoiles
    21
  • 1 Étoiles
    9

Excellent accommodation and friendly staff

By

septembre 27, 2021

platinumelite

We had the pleasure of seeing this hotel for the third time. All the staff we met were happy to help any queries we had and always with a smile. Will definitely use this hotel again when in the area.

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No warm welcome

By

septembre 26, 2021

Hotel overall is fine. Good location close to M25, but quiet, sufficient parking spaces.
Room and bathroom modern and good size.
Staff overall is very friendly and helpful - but not the receptionist at check-in. He did not offer any warm welcome just "Your surname" instead of a welcome. As a IHG Spire Member, all my details are available for any IHG hotel. He did ask me for my passport details and wanted to have the passport. Having it in hand, he was off to take a copy of the passport, which never happened to me within 30 years of business travel. Asking him about the only comment was "These are the rules!".
This guy does not give you the feeling to be welcome

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Ok if you’re ok to order takeaway food

By

septembre 25, 2021

Rooms are typically good as with all HI Express, it’s a real shame there is no food other than a microwave curry or basic pizza, majority of guests order takeaway food in. This doesn’t make for a relaxing or overall enjoyable experience.

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Excellent in every way

By

septembre 23, 2021

Extremely comfortable bed. Great walk in shower and large towels. Free parking and next to London Coley Retail Park. Very friendly helpful staff.

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Good option

By

septembre 21, 2021

club

Quite convenient as close to M1
Parking is available
Breakfast inclusive
Overall decent stay

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Friendly and convenient hotel near St Albans

By

septembre 20, 2021

I've been using this hotel for 14 months aprox due proximity and convenience to my office. They always make me feel like home, welcoming and friendly staff. Great comfortable beds and guaranteed sleep despite being so close to busy M25. Great rooms with spacious shower. Breakfast with plenty of choice, healthy options, hot food. Bar with beer options and great parking space. Ideal for either business or leisure trips.

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Good Stay

By

septembre 18, 2021

Hotel was good and very clean. Rooms was a bit dated and worn, but nothing too concerning. Overall a great stay and would be happy to stay again if in the area.

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Lovely

By

septembre 15, 2021

club

Excellent hotel
Always stay here and never had any issues with noise from the m25 and bargain price

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Pristine

By

septembre 10, 2021

club

The bedding and towels were pristine, as was the rest of the hotel.
Helpful and friendly staff.
Great breakfast choice(including vegetarian).

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A wonderful weekend

By

septembre 09, 2021

club

The hotel was great! Everything was clean, the staff was friendly and helpful, and the location was convenient to everywhere we wanted to go that weekend.

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No customer care

By

septembre 02, 2021

club

Really disappointing from day one of the booking was not taken right wrong rooms were given to me nothing was done about it and then what happens to top it up when I was locked out of my room and my medications and my belongings are on in the room I had to stay in another room all night The room smells of damp without medication it was very very disappointing and Caused me a lot of anxiety

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Good hotel, close to Harry Potter Tour

By

août 26, 2021

club

This hotel was clean, tidy and staff were friendly. We stayed for two nights either side of our visit to Harry Potter. It's situated just off a retail park and there are a few pubs close by to get dinner. We had a lovely meal in The Bull, about 10 mins walk away.

We experienced an issue with our air conditionling on the first night and the team were great in helping us arrange a room move.

Breakfast leaves a little to be desired (no eggs, black pudding, mushrooms) but you can make a decent sausage/bacon butty, with beans and hash browns. There were also cereal and fruit options available.

All in all, the hotel did what we needed it to do and I would stay here again, if visiting the area again.

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