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Holiday Inn Express & Suites St Louis Airport

10000 Natural Bridge Road , St. Louis, Missouri 63134

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4.6

en fonction de 1268 avis
94%
Recommander cet établissement

Ratings Breakdown

1268avis

  • 5 Étoiles
    986
  • 4 Étoiles
    185
  • 3 Étoiles
    47
  • 2 Étoiles
    31
  • 1 Étoiles
    19

Clean and comfortable

By

2020 十月 14

Overall the Hotel was nice. The staff was nice and helpful.

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Great service

By

2020 十月 13

The only thing I have to say negative is the grab and go breakfast that is offered is not worth it.

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St Louis Holiday Inn Express Natural Bridge Rd

By

2020 十月 10

Front desk lady was very helpful. Room was ok, except for the spider in the web in a corner. I guess that was the October special.
Also the stopper in the bathtub didn't work.
They also didn't have a shuttle to the airport and would not pay for an uber or taxi. The airport was about 2 miles away. I can understand limiting capacity on you shuttle but not eliminating it completely!

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Enjoyed my stay

By

2020 十月 07

platinumelite

I was on a business trip that landed me in STL for 10 nights. While checking in, I was recognized as a Platinum member, and I was immediately upgraded to an executive suite. This made my stay excellent. Due to COVID-19, many amenities were closed but I still enjoyed my stay.

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One of the Worst Nights Ever!

By

2020 十月 06

club

I decided to stay at this location because I was having work done on my home. When we got to the hotel there was a christening going on in the meeting room. The music was extremely loud I had a hard time hearing the female at the front desk and she advised me that the party was for a fellow coworkers relative. She gave us the room key points in the direction of the room and we didn’t realize the room that she gave us was the room next-door to the meeting room where the loud party was. I immediately went back to the front desk to inquire about the loud music and again she reminded me that the party was for one of her coworker relatives and it will be over soon. When I asked if we could switch rooms she told me no and did not provide any other explanation or anything else. I went back to the room and the party did not end or the music did not go off until 12:47 AM after the party the kids who attended the party continue to run back-and-forth to the bathroom the meeting room and in the hall which was again right outside of our door. Last but not least when I put the bed sheets back I noticed a large black stain under Phoebe’s bed sheet I further inspect the sheets and the exact same stain was on one of the pillowcases and the comforter. I took pictures and showed the front desk attendant and ask what are the chances of the same stain being on the spreadsheet the pillowcases and the comforter and again with faced with a lack of care. Keep in mind when I first checked in I was surprised when the front desk attendant told me I had to pay a deposit of over three Benjamin Franklins and an Andrew Jackson(my review was rejected cause I mention the specific dollar amount) I ask why and she explained this is to protect the hotel property and belongings. Saturday 9/26th was expensive restless night- I paid almost double the deposit for the night, including the deposit that has not been lifted after 3 days and can honestly say I had the worst night at Holiday Inn Express St. Louis Airport.

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Park and Fly

By

2020 十月 06

club

We were able to keep our car stored at the hotel for our week long vacation that we took. The room was clean and we had a good night sleep before our flight the next day. Very helpful staff. Kept in touch with us during the day of our arrival and after check in via text. Was very helpful.

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A great place to relax

By

2020 十月 03

club

The stay was beyond was we had a very comfortable relaxing stay I wish all hotels was as comfortable and clean as the Holiday Inn express

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Great location and clean and quiet.

By

2020 九月 28

platinumelite

Best hotel to stay near airport. Everyone we dealt with at this hotel were very nice and polite. They answered our questions and were just genuinely down to earth.

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Great new IHG Hotel

By

2020 九月 25

This new hotel is centrally located. The complimentary breakfast and parking add a good value. The front office staff are friendly and efficient. I recommend staying here to visit downtown and central points of interest.

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The Best and The Best Host

By

2020 九月 25

platinumelite

This is my go to hotel at St Louis Airport area. So accommodating. So nice. PS-Bryan rocks.

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Very Comfortable

By

2020 九月 23

platinumelite

No breakfast and there so called grab and go breakfast was
Very limited

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Buen servicio

By

2020 九月 21

platinumelite

La verdad mi tiempo en el hotel fue muy corto, pero la limpieza me parecio muy buena, el único detalle que no me agrado es que no tienen el servicio de tranporte al aeropuerto pero amablemente nos ayudaron a conseguir un taxi muy temprano 4;30 am, creo que esto implica un riesgo por la pandemia en lugar de proporcionar un transporte seguro.

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