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Holiday Inn Express & Suites Woodbridge

14030 Telegraph Road , Woodbridge, VIRGINIE 22192

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,4

en fonction de 732 avis
89%
Recommander cet établissement

Ratings Breakdown

732avis

  • 5 Étoiles
    485
  • 4 Étoiles
    148
  • 3 Étoiles
    44
  • 2 Étoiles
    36
  • 1 Étoiles
    19

Bed wasn’t the most comfortable

By

novembre 20, 2019

Me and my son enjoyed our stay the room had plenty of space the parking was great the only thing I thought that could be improved was the comfort of the bed and pillows but the overall experience was very nice

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Love most. This location? No!

By

novembre 18, 2019

I am confident they will improve after construction around and inside this location completed but for now? Avoid. I slept two hours at best. Brought this up to the front staff and all they said was sorry. Didn’t express much concern outside of they are doing renovations.

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Shower hot water

By

novembre 18, 2019

platinumelite

Would have been nice if hot water was warmer.. the hot water was lukewarm. Would be great to have access to a sauna and whirlpool. Perhaps you had I did not check. I just had a thought that an acoustic guitar to borrow would be neat. 50 characters? A small chapel. Massage. :)
Fireplace :) praise music.

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Won't stay here again

By

novembre 13, 2019

platinumelite

Holiday Inn Woodbridge Va
Check-in: Hotel staff was great. There is no shuttle service at this location. Internet did not work even after 45 minutes on the phone with tech support. Most hotels have standard phone chargers to borrow, this one did not. I thought all Holiday Inn Express had the same television channel lineup, this one did not and the channel selection was not good. The hair dryer did not work I had to go to the front desk to get one. The stopper in the bathtub was disconnected and I could not connect it, it seemed to be broken. The toilet did not flush correctly.
My new position has me traveling more and I have not had a negative experience at any of your other properties. In short if my stay had been more than one night I would have moved to another hotel.

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Traveler

By

novembre 13, 2019

club

Front desk staff unprofessional, sloppy dress, and seemed to be put out to have to check us in. Not a welcoming experience.

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Great stay and convenient location

By

novembre 12, 2019

Very convenient hotel to Hylton Memorial Chapel and eateries! Would definitely stay here again!

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Disappointed in treatment as an IHG member

By

novembre 12, 2019

club

Asked for early check in after driving a long way with my wife and kids and being told that I couldn't check in early because the worker just started 4 hours ago and no one has cleaned your room. Please come back later. REALLY? After driving for several hours and the kids are restless and now you're telling me to drive somewhere else until my room is ready. It's cold outside and me and my family are tired. Didn't like the attitude nor the lack of customer service that was given that day. Was scheduled to stay for 2 nights but after this ordeal left after 1 night and stayed somewhere else the next night.

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Room conditions

By

novembre 09, 2019

club

There was a constant water drip into the bathroom fan from the room above. Nothing done after it was reported to the front desk the first night. I was not offered a different room. Final bill receipt was one line and only showed the total. No breakdown of the full charges.

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UNSANITARY - Woodbridge VA Holiday Inn Express

By

novembre 09, 2019

club

Fiancé and I stayed at the Holiday Inn Express Woodbridge to celebrate my Grandmother’s 90th birthday on Sat. 10/09. The check-in process was seamless, although none of my preferences were honored when booking a month prior. The Holiday Inn Express - Woodbridge was allegedly renovated within the last 30 days. From a customer who has stayed at this hotel 2 times prior, the renovations consisted of a bad paint over job and added cheap furniture.

When entering the room we were immediately slapped in the face with an overpowering dull floral smell mixed with a lingering cigarette smell. The room was sweltering and humid with the heater blasting at 80 degrees.

The linen (cover, sheets, pillow cases, towels, cloths) visually seemed cleaned but hummed of an unpleasant smell of laundry detergent and FUNK. The smell was as if the linen did not go through a proper wash and rinse cycle and the residue was dried in the dryer.

The bathroom was unsanitary and filthy.

Prior to intending on bathing in the shower, we ran the shower only to find out 10 mins. later that the bathtub was clogged (no drainage) and filled with residue from human dead skin, hair, dirt, toxins, mold, etc. The complementary toiletries were used and some containers completely empty (shampoo, conditioner, and body soap).

The toilet was filthy and had urine and feces stains around the inside and bottom of the toilet. The toilet had no power flush at all.

The sink was filthy and contained residue from human dead skin, dirt, hair, toxins, etc and the hot water pressure was non-existent.

The microwave and mini fridge were filthy and contacted leftover food particles and spilled liquids.

The closet containing the iron and ironing board reeked of burned iron and the same overpowering dull floral smell.

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I will not return

By

novembre 07, 2019

The room wasn't clean, the bathroom wasn't clean, trash in the trash can when I checked in. I found a bug in my room on Monday 10/21/19, the only response from Destiny was she didn't assign me that room. Holiday Inn bans me from identifying the bug on this website. My towels were not clean, they didn't smell clean and were crumbled. I found a hair in my bed, it wasn't mine, actually I found several hairs. GROSS. The carpet was NOT vacuumed. There was a dripping sound in the bathroom all night. The breakfast is disgusting. No muffins, stale english muffins. Let's not forge the microwaved sausage links, disgusting! The staff doesn't care. They don't properly bill you either. You will never get an apology or thank you for staying with us. This place is NOT clean and that is my MAIN concern!

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Nice

By

novembre 05, 2019

Very good stay close to everything.. The mall and restaurants all around. Convenience to 95 and close to Washington D.C.

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Do Not Care About Customers

By

octobre 22, 2019

Please having working elevators!!! It is such an inconvenience to have to carry your heavy bags up and down the stairs from the off the elevator because it stopped working! The clerks working in the evening and morning shifts seemed not to care. I informed both clerks about the elevator and they just shrug their shoulders. Also, I thought Amnesty Points are 500, I only received 300. I will never stay at that hotel ever again and I will inform everyone I know about this lousy hotel

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