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Holiday Inn Express & Suites Colorado Springs AFA Northgate

9856 Federal Drive , Colorado Springs, Colorado 80921

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 255 reviews
96%
Recommend This Property

Ratings Breakdown

255reviews

  • 5 Stars
    220
  • 4 Stars
    20
  • 3 Stars
    5
  • 2 Stars
    2
  • 1 Stars
    8

Fantastic staff

By

15 November 2019

The staff is very considerate and helpful. Both checking in and checking out was easy and quick.

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Nice hotel with great service

By

15 November 2019

club

I recently stayed for 3 nights on business and had a wonderful experience. The hotel is new and very nice. The breakfast service was fresh, good and had many options.

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Lisi-Merzi

By

15 November 2019

platinumelite

Great bed temperature setting.
Bathroom was a bit small
Other than that I had a great stay!

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Great in the Springs

By

09 November 2019

club

We arrived later in the evening , but were greated and recived warmly, room was clean and comfortable, breakfast was great. We have found our new regular for our trips to visit family in the Springs

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Great location - close to the USAF Academy

By

04 November 2019

platinumelite

Hotel is very clean, with modern amenities, and perfect location for visiting the Academy. It has great breakfast food variety. Staff is very nice - courteous and helpful. We'll definitely come back to this hotel when visiting Colorado Springs.

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very comfortable bed

By

04 November 2019

platinumelite

We like to stay here due to the wonderful beds. Have stayed at this location several times due to the comfortable beds. Unfortunately this was a sad visit, but we were offered a bereavement discount, in town for a granddaughter's funeral. We really appreciated the discount.

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Above and beyond service

By

02 November 2019

platinumelite

Denise the manager and her amazing team always consistently provide above and beyond guest care and do everything to ensure comfortable stay. Denise’s leadership by example is reflected in every member of the team. This location should be the standard for all holiday in express facilities.
Kudos to Denise and her team for consistently exceeding expectations

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Nice and secluded but still near walking

By

30 October 2019

club

I liked location of the hotel and ability to walk to a couple of restaurants for drinks and food.

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Holiday Inn Express - Colorado Springs

By

28 October 2019

A LOUD wake up call at 4 am with the flapping bathroom vent due to windy situation prevailing at that time while the hotel occupants on the lower floors and perhaps some on the top floor were sleeping like babies. Brought this to the attention of the front desk clerk who said that she will have the engineer look into it and adjust or add points to my Spire membership. Nothing was done. The Chinese manager who I spoke to about my experience was stone faced.

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Great Hotel!!

By

26 October 2019

platinumelite

Brand new hotel, great friendly staff and awesome views of Pikes Peak!! Have stayed at this hotel many times already.

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Very Nice Hotel

By

24 October 2019

My family stayed in this hotel while we are business. It was cleaned well and had everything you could hope for.

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Great hotel

By

21 October 2019

Clean, comfortable, quiet
Loved the pool. Great gym.
Very impressed

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