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Hotel Feature
Laundry facilities available for guest to use
Business Center with complimentary computers for guests
Make a splash at Splash Hollow indoor pool
Stay on track with your work-out regime while on vacation
Guests can stay on track in the complimentary fitness center
Kids can have fun in the Activity Center
Children can have fun playing in Splash Hollow
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Holiday Inn Express Gatlinburg Downtown Amenities

Hotel amenities

Kids eat free
Kids eat free
Daily housekeeping
Daily housekeeping
Fitness centre
Fitness centre
On-site parking
On-site parking
Pool
Pool
Smoke-free hotel
Smoke-free hotel
Wi-fi
Wi-fi
Kids eat free
Kids eat free
Daily housekeeping
Daily housekeeping
Fitness centre
Fitness centre
On-site parking
On-site parking
Pool
Pool
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At this hotel

Hotel information

  • Front desk: 1-865-8686200

  • Reservations: 

  • Email: reservation@hiexgatlinburgdtwn.com

  • Check-in: 4:00 pm

  • Check-out: 11:00 am

  • Late check-out available​

  • Minimum check-in age: 21

  • Total floors: 4

  • Total rooms: 113

  • Accessible rooms:  18

  • Languages spoken: English
  • Credit cards accepted: American Express, Visa, MasterCard, Diners Club, Carte Blanche, JCB, Discover
Accessibility

  • Hotel Entrance

  • Registration Area

  • All entrances/doorways

  • Toilet cubicles

  • Fitness Centre

  • Registration desk

  • Public restrooms

  • Public facilites

  • Route from accessible public entrance to pool is accessible

  • Business Centre

  • Pool is wheelchair accessible

  • Accessible meeting rooms / ballrooms: 0

  • Elevators are ADA compliant

  • Accessible room details
For your convenience

  • Connecting rooms available

  • Ice machine(s)

  • Hours of operation: 8:00 am - 11:00 pm

  • Average charge: 0 USD

  • Stair Stepper
    Treadmill
    Elliptical Machines
    Free Weights
    Stationary Bicycle

Parking

  • Complimentary Daily Self-Parking

  • Parking for registered guests only

  • The hotel has outdoor parking that is in front of the hotel and along the side of the hotel.

  • Car parking available

Airport shuttle
  • McGhee Tyson Airport (TYS)
    Shuttle not available
Accessible parking

  • Accessible self parking available

  • Flat terrain between parking and entrance

  • Kerb ramps and wheelchair accessible street parking

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Parking drop-off point adjacent to entrance

  • Indoor Pool
    Location: Indoor
    Daily fee: 0 USD
    Hours: 10:00 am to 10:00 pm
    Heated pool

Business services

  • Fax services

Other services​​​

  • Storage space available

  • Wake up calls

Housekeeping and laundry​

  • Daily housekeeping

  • Limited housekeeping

  • Onsite self service laundry