Rated 4.2 out of 5 by 430
Rated 4.0 out of 5.0 Great responce to a problem
during breakfast I realized the salt was in fact bicarbonate of soda. Which is a laxetive. First contact treated me as not being deluded, even though this I imagine is verry unusual. When it was established to be true I got an unreserved appology and an assurance that this insident would be investigated fully and dealt with appropriately.
sometimes with issues staff tend to be making excuses before you actually finish describing your problem. Full marks to your staff in this instance.
November 27, 2015
Rated 4.0 out of 5.0 by AH139 City Centre Location
Great location for Hull City Centre and Railway, parking in the St Stephens Centre is secure but £10 per night, additional to hotel costs. Clean
November 27, 2015
Rated 5.0 out of 5.0 by Bratfudlad Quality Stay GREAT VALUE FOR MONEY
Up to the usual standard we expect from Holiday Inn.
Lady at reception was especially friendly...we were able to leave our bags even though we arrived in Hull very early this enabled us to walk around Hull effortlessly.
Cosy room very quiet..cinema next door with plenty of places to eat great stay
Thanks for a great weekend
November 26, 2015
Rated 5.0 out of 5.0 by Phil2010 Excellent hotel, friendly staff
Enjoyable stay in a comfortable hotel. Staff very friendly and cant do enough to help. Will definitely stay again.
November 23, 2015
Rated 4.0 out of 5.0 by Anukey Great Value
Great value hotel with great access to the car park.
The room could have been cleaner but was very tidy and the bedding was very clean (there were just some cup marks on the desk which could have easily been wiped).
The cooked breakfast was a little limited but there were plenty of alternatives.
Overall this hotel offers excellent value and I will definitely be using it again!
November 22, 2015
Rated 4.0 out of 5.0 by chaders1980 Great location, comfortable room, poor internet
The hotel is in a perfect location for the city centre. Parking is £7 (paid through the hotel) for 24 hours at the St Stephens Mall.
Rooms are comfortable, breakfast is ok although not staffed (at least I did not see any) and the selection isn't great.
If you are travelling for business and intending to work in the room be warned that the internet speed/connection is very poor and there is no option to upgrade. I could not get my VPN to stay connected to do any work and I also suffered a hard drive crash and corruption which my IT department advised was caused by the Wifi.
November 21, 2015
Rated 5.0 out of 5.0 by Shadow456 Excellent service, good location
The reception team were friendly and helpful - accommodating our request to check-in early. The location of the hotel is excellent for a weekend break in Hull - within walking distance of attractions and next door to the Hull Truck Theatre. There is parking at the rear of the hotel but I did not use this.
November 18, 2015
Rated 4.0 out of 5.0 by HS48 Handy location
Close to Rail Station, this is a convenient hotel, scrupulously clean with standard Holiday Inn facilities, but the disadvantage of modern design, namely centrally imposed over-heating and lack of fresh air ventilation.
November 17, 2015