 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Home away from Home
ByLTTyler
10 August 2016
Great staff! Great property clean and well maintained.
Front desk person Kelsey was truly outstanding! It is refreshing to receive such great service.
Thank you!
my stay
Byhz12
08 August 2016
overall I like this hotel and stay here when I travel to Laplace for work. However, the breakfast could be better and the AC in the rooms seem to make noises. In addition, I FINALLY figured out the shower.lol.
everything was great
Bycameron02
28 July 2016
everything was great, the staff was friendly, food area was great, room was great and overall the hotel was great
excellent experience
Byhappy sailor 3
25 July 2016
Kelsey greeted us as soon as we walked in she was pleasant and eager to help with any questions we had she recommended a restaurant and it was every bit as good as she said.
Comfort in LaPlace
ByRiver Parish Cajun Review
16 July 2016
Had another enjoyable stay at the Holiday Inn Express in Laplace. We stayed here a few years ago and on both occasions the staff was very friendly and helpful, the room was clean and comfortable and we felt quite safe. The offerings for the happy hour and breakfast were nice, but only on average from a culinary standpoint.
I definitely would recommend staying there and looking forward for a return visit in the future.
new orleans stay
Byrichard 212
13 July 2016
we had truouble booking the room and the manager was extremely helpful in getting the room set up.
the room, food and staff were excellent and we enjoyed our stay
Great Service
ByMamaTDC
13 July 2016
The staff was attentive to customer needs. The breakfast was not very good. The eggs were cold and stuffed with something the kids did not like.
Awesome Stay
BySoldierJake
28 June 2016
Located in a bayou, it was surprisingly scenic. The Shower took a minute to figure out, but once I did it was amazing.
Friendly satff
ByHPLG
26 June 2016
Nice place to stay, friendly staff, convenient to the area we were visiting.
Great place
ByRdhrse820th
22 June 2016
Enjoyed stay here, out of the city, very quiet. Didn't realize how far outside of the city it was, but in the end I was still happy with the stay here.
Overall not bad
ByJamie311
16 June 2016
Have stayed here one time prior with no issues. Came in fairly late on a Saturday evening last weekend. Found someone else's hair in our bed and shower door was off track at bottom. Too tired to address that night m, we said we would let the staff know in the morning. I mentioned this to the front desk clerk the following morning and was told "sorry for that I'll let the cleaning staff know. My wife came down next and turned in our room keys and not knowing I had already mentioned it as as well and told the clerk as well and asked for additional rewards points for the inconvenience since we are gold reward members. She was told I can't do that and the manager wasn't available, but given the general managers business card to call back the next day if we wanted. While not a regular occurance, I have had a couple of occasions recently where there were issues at other holiday inns I've stayed at and the front desk staff was more concerned with the level of satisfaction and would make on the spot decisions to offer complimentary bonus points without us asking to ensure we didn't leave with a feeling that we were just another closed ticket. Not mad but a little disappointed.
Service and room excellent while on property
BySmash11111111
15 June 2016
Service was excellent while on property. Still waiting to see how service will be after the stay.