 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Great Weekend Get Away
ByFred
12 May 2022
Chose this hotel to be in the Lancaster region. Once there found out that it is nestled between the activities of the Lancaster region and the scenic areas of the Susquehanna. It gave us options for the tourist activities. While there we were also able to visit a close small town with great places to eat. Would recommend this hotel for anyone who wants to be close to a lot.
Excellent Stay
ByRVCindy
10 May 2022
When we walked in the door we were given a friendly greeting. As of May 2022 the hotel is about 18 months old and still smells new. The property is extremely clean, as is the lobby and breakfast areas and the rooms. The bed was comfortable and the pillowcases have 'soft' or 'firm' embroidered on them to tell you what kind of pillow it is. The breakfast was the best one I've ever had in a hotel, and the staff was extremely pleasant and accommodating. The room had a microwave, refrigerator and coffee maker. Coffee and tea is available in the lobby 24/7. All in all an outstanding stay. I would highly recommend.
Largely good, excluding hair in shower
By
03 May 2022
I had a decent stay overall, but was disappointed to find long hair on the walls of the shower and in the tub. I’m a male with short hair, so it was not mine. I went down to talk to someone at the front desk but I saw no employees in the lobby or at the front desk. I did wait there for quite some time before the manager finally came out. Once he did, I explained the situation and he apologized and said someone would be up to clean it. However, I did not receive any service to have that performed.
The hotel itself was nice, but the location was off of route 283 which is a highway, but what’s worse is what I can only imagine is a drag strip of a road right out front of the hotel. There is a red light followed by a long straight away and I routinely was woken up by cars or motorcycles going full throttle in the middle of the night.
Family Vacation
ByBuzzard B.
19 April 2022
Met up with my family in Lancaster, PA. We had 5 rooms in the hotel. Service was great! Rooms were clean. Breakfast was very good every morning. The staff made us feel like we were at home - they were very friendly. Staff knew the local area and was able to help with recommended restaurant locations. We will definitely stay at this hotel in the future.
quiet and comfortable
Bynjlic
29 March 2022
good experience. breakfast is a plus. Good location
Great New Hotel
ByTravel Bug
30 December 2021
We had a lovely stay at this hotel on Christmas Eve while visiting family in the area. The hotel manager was very accommodating in allowing us the check in early so we didn’t have to disrupt our family gathering. The hotel is very modern and clean and the beds are super comfortable. It was a delightful stay and I definitely would consider staying again.
Friendly staff, nice hotel.
BySoccerTraveler
15 December 2021
The staff was extremely friendly and the stay at the hotel was very nice.
Hotel experience
ByMaureen
15 December 2021
My overall experience with the Holiday Inn was most exceptional in service, cleanliness and comfort.
Newly renovated
ByMomof3
09 December 2021
Room and hotel overall was very clean. Breakfast was a little disappointing but the staff was very friendly. Overall a great experience
Holiday express
ByPatty
08 December 2021
Great hotel. Extremely clean. I found I’m the staff very personable and quick check in. Room was very nice. Breakfast was good and was open a bit later on the weekend which was nice.
Great Place to stay!
ByBennie
04 December 2021
This Hotel was nice and quiet, very clean, easy in and out with great Reception, and is Very Homey!
Horrible customer service
ByTina
02 December 2021
Staff was unwelcoming upon arrival. Staff was rude and seemed like they did not want to be bothered throughout our stay. Have stayed in many hotels and was very disappointed upon the way we were treated during our stay.