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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 253 reviews
95%
Recommend This Property

Ratings Breakdown

253reviews

  • 5 Stars
    192
  • 4 Stars
    46
  • 3 Stars
    10
  • 2 Stars
    2
  • 1 Stars
    3

Great stay in Sorrento Valley

By

05 August 2016

club

I stay here pretty often when I travel for business. The staff is always very friendly and the building/rooms are always kept up nicely. It is close to my office and there are lots of restaurants nearby with easy access to the freeway as well. This specific trip, I did notice the room wasn't as clean as it normally is. I did not bring it to management's attention as it was not that bad in my opinion and I was only staying one night. Every other time I have stayed here, the rooms have always been very clean and well kept so one time out of a hundred, I'll cut them some slack. I have no doubt that had I brought it to their attention, they wouldn't have let me stay there until the room was immaculate because that is how that staff operates!!!

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Great service and very clean property

By

04 August 2016

platinumelite

Great hotel with very friendly employees.
Would recommend this hotel to everyone.
Breakfast was very hot and good.
Very enjoyable stay, if ever in the area again I will be staying there.

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Good clean hotel

By

03 August 2016

club

The hotel is very clean and furniture in the room are quite new.

Breakfast is also relatively good.

Free parking.

Friendly hotel staff.

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Good Alternative

By

25 July 2016

club

Hotel is a good alternative but as all hotels in this area, it is a little pricey, especially if there are special events in the area.

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Clean, relaxing atmosphere and excellent service

By

20 July 2016

club

My daughter, my self and three grand children enjoyed our weekend stay while the granddaughter played in a soccer tournament. This is a great hotel and the price was very reasonable for the accommodations and services provided.

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あったらもっと良かったのに。

By

19 July 2016

club

1.洗面所の石鹸置きー手を洗った時に濡れた石鹸の置き場がない。
2.手拭用タオルのタオル掛けー同じく手を洗った時に使ったタオルを掛けておく場がない。
3.くつべら

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NICE HOTEL

By

13 July 2016

platinumelite

GOOD LOCATION AND SERVICE, HOTEL STAFF ARE VERY FRIENDLY, SWIIMMING POOL IS CLEAN AND CONFORTABLE

BREAKFAST FOOD ARE VERY FRESH AND CLEAN AREA

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Comfortable bed

By

03 July 2016

club

There were no firm pillows in the room, only pillows that are too soft for me. The room was neat, comfortable and very relaxing atmosphere.

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床铺舒适,服务好

By

03 July 2016

床垫非常舒服。对于一家酒店来说,这大概是最重要也是最起码的一项品质了。如果有11分,我想给床垫打11分。
不过相应的,枕头的质量就没有床垫那么惊艳了。当然,这大概是对比产生的。
前台人员的服务态度非常好,住宿中途遇到的一些问题(和酒店无关的)都非常友善积极地提供了帮助。非常感谢。

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Excellent HDI

By

01 July 2016

platinumelite

After a long days drive I was happy to get to the hotel and even happier that there was a Chili's 50 feet from the front door of the hotel.

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Always a good experience

By

29 June 2016

platinumelite

Comfy beds, good amenities, great staff. We'd definitely stay here again.

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Quiet Nights

By

13 June 2016

platinumelite

Very quiet and comfortable room. All my needs were met.

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