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87%
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Pengalaman Secara Keseluruhan 4,3
87%
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A good place to stay. Staff is awesome!
ByOviedopeeps
Desember 02, 2020
I do like this hotel and have stayed many times. It is simple, nothing fancy. Rooms are large and clean, beds are comfortable. Fridge in the room and its close to some fast food and coffee. If you are expecting a breakfast, no. they are not serving. there is a brown bag offered
I do stay here because its familiar. The staff is good and the place is clean and reliable and I would recommend if you are wanting to stay clean safe and cheap.
Comfortable beds.
ByMaconBacon
November 29, 2020
This hotel had very comfortable beds. The pillows were perfect.
The only issue I had was my hot water in the shower took a good 5 minutes to heat up. I'm pretty passive though so it didn't affect me much.
Decent hotel
ByKsmith
November 27, 2020
Decent hotel good location. Thin walls sort of noisy. Wish they would come up with a hot breakfast option for COVID . Packaged breakfast food is not up to par with a hot breakfast. Maybe some sort of microwaveable breakfast sandwiches? Oatmeal?
Ohio Trip Fall 2020
By2L's
November 25, 2020
I stay at the Whitehouse Holiday Inn Express every year in the Fall when I travel to Ohio to hunt. The facility has always been excellent. I did miss the fresh baked cookies this year.
Every things was excellent
Bynone
November 18, 2020
Had an excellent night. Wish I could have stayed longer.
Disappointed that promises weren't honored
Bymichstar
November 05, 2020
Traveling through with my pups I generally book through the app. For this property, however, the instructions were to call and confirm availability of a pet room. I did as instructed and booked the room over the phone after discussing with the staff member that I'd like to book a rewards room. She confirmed I could do so and reserved the room. Upon check out I was presented with a bill for more than the rate shown in the app and no pet fees. I was told that since I did not book through central reservations, I was charged a higher rate and that points rooms were only available via central reservations as well. I explained that this was not what I was told when I reserved the room. The staff member looked in the system to see who booked my room and told me that 'she's fairly new and also on her way out, so...' Very disappointed in the customer service received. I was not charged the pet fee but was charged more than twice as much for the room fee. This system of booking pet rooms needs to be improved if you're going to charge a higher room rate and not honor loyalty points when reserving direct as instructed. We really appreciate IHG for being a pet friendly chain, but it's becoming increasingly difficult to navigate the fees, rules, processes, etc. Be cautious because, as you can see, you don't always get correct info from staff and incorrect info is not honored.
Stay
Bydogsirish 53
November 01, 2020
Ok stay was ok would be better if there was not less there
It was fine
BySmoke
Oktober 28, 2020
If you are going to Nashville and just can’t make it. Stay here
Great service and clean room
ByJcollins83
Oktober 26, 2020
Traveling through and decided to stop for the night. We were cheerfully greeted by Wendy. She was wonderful. Had a good nights rest and back on road in the morning. With Covid restrictions, the normal hot breakfast wasn’t offered but had variety of cereal bars, muffins, donuts and coffee.
Never Again - Mold, Mildew, and Water Damage
ByMoJoe
Oktober 26, 2020
Never staying at another Holiday Inn! There was water damage and mold, unprofessional staff, no breakfast, and even the sad Pop-Tart option was not offered to us.
Usual stop..
Byosuwillis-79
Oktober 26, 2020
This is our usual stop on our trip North. Always a pleasant stay here.
Showing age
Bysydman
Oktober 23, 2020
Guest rooms could use some updating. The room door had some trouble closing. I reported this to the front desk upon departure.