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Holiday Inn Express New York City Times Square

343 West 39th Street , New York, ニューヨーク 10018

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 2624 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2624お客様レビュー

  • 5 スター
    1300
  • 4 スター
    760
  • 3 スター
    274
  • 2 スター
    146
  • 1 スター
    144

Great location, excellent customer service

By

8月 06, 2022

Will book here again the next time we visit NYC! Kudos to the Front desk manager, Orlando, for being an absolute gentleman, we had a bit of a challenge with my husband's employee rate but Orlando was very helpful, professional and patient.

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Very Disappointed!

By

8月 05, 2022

club

Upon entering room we were in disbelief! Room not vacucmed. Had a very horrible black leather chair. The leather chair had big peeling leather pieces missing and pieces on floor too. We even took pics. That chair belonged in the dump! Told front desk about the chair and even showed her some pics we took and that the room was dirty not vacuumed. Furniture old and scratched on surfaces. They said would take out chair and replace it and they were working on moving us to another room but they did NOT follow thru with what they said. Three days out of our 5-day stay the elevator was not working. It created chaos especially when we had tours scheduled to go to. The stay at hotel put a damper on our vacation! I would not recommend this hotel! We have the pics to prove it.

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Elevators don't always work

By

8月 04, 2022

platinumelite

Think twice about this one. We stayed over a long weekend and stayed on the 31st floor. All weekend at least one or both of the 2 elevators were broken. We are both still recovering from walking down 31 flights of stairs on two occasions. I am usually not so disappointed with an IHG Hotel, but this one was terrible. The breakfast was always gone by the time we finally made it downstairs.

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Great staff and location

By

7月 29, 2022

Reasonable price, great location, excellent staff. Need a bit of help making breakfast experience better but good all around.

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Good quieter location with comfortable bed to rest and breakfast included in room rate

By

7月 26, 2022

Good location nearer to 9th Ave, quieter area as compared to 8th Ave. Good room with comfortable bed for much needed rest. Great to know decent breakfast was included in the room rate. As a result, Excellent stay experience !!

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Great Location!!

By

7月 23, 2022

Stayed here with my family and would definitely recommend! Breakfast was included but get there early!! Ask for a room on a higher floor for a minimal cost for a beautiful view! Very close to Time Square

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Holiday Inn at Times Square

By

7月 17, 2022

Unprofessional front desk staff and don’t expect to have a fully stocked breakfast bar. Go as early as possible for breakfast, because they might run out of food before 9:30 and it will not get restocked.

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Great service

By

7月 11, 2022

Since this was my first time visiting NY it was very important to me to be around happy, friendly, professional people. All of the staff that I came in contact with made me feel welcome and safe. Even when I was having trying moment, the staff remained positive, happy, and helpful.

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Needs improvement

By

7月 07, 2022

club

The quality of the room was not what I expected. Shelves and the hair dryer were hanging off the wall. There was only one elevator in service and I had to walk down 24 floors to get out. There was no space in front of the hotel due to construction and the only highlight was that the front desk was able to get my car to me during check out in less than 30 minutes. I would not recommend this hotel and my next stay in NYC will be at a different brand.

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Poor

By

7月 04, 2022

Not what I expect from ihg very poor by those standards

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First New York Visit

By

7月 03, 2022

Hotel is just outside Times Square. Good location for food and attractions. In Theater District

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Annual vacation

By

6月 28, 2022

Overall my stay was ok. I stayed at this same location last year and I can see the improvement. The breakfast was decent, but more variety would be better. Definitely cleaning has to improve. Rooms are only being cleaned it you stay more than 5 nights. The locations is close to Times Square and the Port Authority and Times Square subway stations.

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