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Holiday Inn Express Birmingham - South A45

1270 Coventry Road Yardley , Birmingham, B25 8BJ

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Отзывы гостей
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90%
гостей рекомендуют этот отель

Общее впечатление

4,3

на основании 1071 отзывов
90%
гостей рекомендуют этот отель

Ratings Breakdown

1071отзывов

  • 5 Звезды
    622
  • 4 Звезды
    303
  • 3 Звезды
    71
  • 2 Звезды
    42
  • 1 Звезды
    33

Great room, value, exceptional service, Covid altered breky menu needs wor

By

августа 06, 2020

club

Andy, Andre, Cleveland provided great service. Rooms were clean and great value for money (booked in advance). Breakfast menu was mostly cold packed (due to Covid), I feel a lot more hot variety could've been offered! However, last stay (usual breakfast menu) had an amazing variety (toasts, spreads, cereals, bakery, continental etc)! Overall 5* will stay again!

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Exceeded my expectations.

By

августа 05, 2020

I’m very much a believer that you get what you pay for but that isn’t true in this case because I’ve paid more money to stay in ‘better’ hotels and received poorer service, had a worse nights sleep and had a dirtier room. Step up the Holiday Inn Express on the A245 in Birmingham. Nicely presented, secure car park, welcoming staff, a good sized room and the things that are most important in the world right now... CLEAN and SAFE. Now I don’t just mean oh it looks clean I mean it does but it SMELLS clean. And that’s everywhere. Rooms, Lobby’s, hallways, staircases and lifts. The guy that checked me in was so accommodating and as soon as I mentioned I had a dog he asked me a floor preference and then found a bigger room so that H had more space. He explained the situation with breakfast and at the moment all the hotel can offer is a grab and go service (more about this later). So off to the room and they’re strictly asking only one household per lift which everyone was respecting. The room is great. It’s a corner room so plenty of space, light and air con! Sure the bed could have been bigger but it was comfortable and I’m much more about that. The bathroom was immaculate as were the tea and coffee facilities. Fast forward to the morning and I’d had a cracking nights sleep. People that live in quiet places might find it a bit difficult to drop off because you can hear outside noise but it’s not deafening and to be honest didn’t irritate me in the slightest. I’m just saying some people don’t like any kind of noise when they sleep and if that’s you then it’s something you might want to consider or ask for a room higher up and more to the back?
So breakfast... As I mentioned earlier it is a grab a go. So the bag consists of a croissant, a mini blueberry muffin, a bottle of water and a piece of fruit. You can then grab a yoghurt and then a hot sausage or bacon bap. Tea and coffee is also offered which is made for you. Breakfast was decent considering they’re making the best of a bad situation but I have one suggestion. Condiments... Now there is a possibility I missed them. But not likely... it may have been you have to ask which no doubt the staff would have helped as they happily kept me topped up with teabags etc the night before. So just remember there isn’t any sauce or butter in the rolls so don’t make my mistake and ask for them because the rolls themselves were really tasty just dry.

Another thing to watch out for is parking. It’s chargeable but you get a better rate if you pay for it in the hotel rather than using the machines in the car park. This is something a helpful member of staff told me when checking in.

Overall it was a great stay and I wouldn’t hesitate to stay there again if ever in Birmingham. I’ve stayed in plenty of Holiday Inns and this one was by far my favourite.

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Clean Room

By

августа 05, 2020

Clean Room
Great that's pet friendly
Only the sofa bed's mattress is really thin, something the management at the hotel said they will look into for the future.

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worst hotel ever

By

августа 04, 2020

ok had to stay here for 4 nights and they didnt clean the room once no new towels my cooked breakfast was a grab bag and a stale bacon roll what a rip off

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HIeX (Covid times)

By

августа 03, 2020

Reduced room pricing
take away breakfast: bacon or sausage bap, apple, croissant, yoghurt and tea / coffee
everyone super polite and helpful - service orientated even at midnight check in
Solid! been staying here for years

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Breakfast good of been better

By

июля 31, 2020

club

Good hotel , quite modern rooms were nice staff friendly.

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Shocking

By

июля 30, 2020

club

Room hadn't been cleaned in days dirty sock in room chair and lamps coverd in dust bathroom disgusting bottle tops and dead flowers found behind chair disgusting room

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Good stay and good price

By

июля 30, 2020

club

It was good for the price. I booked the hotel because it was close to where we needed for an affordable price. Sadly, because of Covid, it caused a couple of inconveniences but we're not going to hold that against the hotel, they can't help it. However, their menu is very limited and I don't know if that's also down to the Corana situation or if they usually have a limited menu. My partner is vegetarian and I'm vegan. There was only one vegetarian option on one day there (a few veggie sausages and a couple of slices of white plain bread) and no vegan options, so of course, we had to eat out each time we were there. Apart from that, the room was good and the staff very friendly.

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comfy and affordable

By

июля 29, 2020

club

room was a bit small but we liked it since it was warm, clean and comfy. the shower room was clean.
breakfast was slightly limited, but i was told this was only due to the current situation of coronovirus.

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Worsw reakfast, no shampoo or soap

By

июля 26, 2020

Cold frozen vegetables worse tasted burger, no soap or shampoo, no toilet papars, not worth for money

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Poor and money not worth

By

июля 23, 2020

club

Stay was expensive, normally we get check out 1 hour extra
But told due change of management we can’t have it.

Customer loyalty not there as we are regulars user and customer of this hotel.

Waited in the lounge for half an hour, staff left without informing us is to where his gone.

Best not made for extra guest, nothing new.

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last minute booking

By

июля 08, 2020

The team at this hotel are very accommodating, I had problems booking on-line, I called the hotel and the young man I spoke with was very pleasant and helpful - I was also greeted by him when I arrived.
The customer service at this hotel has always been very good, my partner and I have stayed here many times and never had reason to complain.
thank you guys x

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