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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 548 reviews
94%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    325
  • 4 Stars
    168
  • 3 Stars
    28
  • 2 Stars
    20
  • 1 Stars
    7

Stay

By

22 April 2017

club

My stay overhaul was very good I do not think that having to pay on top of the hotel cost for parking.

The room I was in was to hot

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Great Alternative to being at the NEC

By

21 April 2017

platinumelite

Really great hotel only ten minutes off site from the NEC

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OVERNIGHT STAY

By

19 April 2017

Hotel was ok and staff great but nowhere near to eat except Indian and restaurant closed. Also no breakfast next morning when we needed an early start.
Too far away from airport to be really useful

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Holiday Inn yardley

By

16 April 2017

club

Good value for money, staff very helpful and very clean

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Day trip

By

11 April 2017

Booked with extra person for a meeting in town, we also paid the extra £10.00 fee when we got to the room there was no extra bed, when down to reception to see what's going was asked the extra £10 was paid which it was told someone would come up 2 hours later nothing the phone in the room not working had to directly call then hotel to see whats happening to be told housekeeping would be up shortly when someone turned up was only given extra pillows so ended sleeping the on floor

Very poor service being HIG member wasn't the service I am used to this type of service shouldn't be given to any one

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Close to NEC with lovely staff

By

11 April 2017

club

Lovely stay at the Holiday Inn Express Birmingham South A45. Don't know the area well, but directions were easy to follow .

The staff and service was great. Room clean and comfortable, and it was the ideal stopover for a visit to the NEC. Very good value as IHG member

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Good rooms

By

11 April 2017

club

Nice comfy rooms and friendly staff very willing to help.

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Uncomfortable bed but great shampoo

By

09 April 2017

club

I found my overall stay pleasant and expected but with a floppy bed and noisy shower. Breakfast could of had more selection.

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Comfortable room. Friendly staff

By

08 April 2017

Friendly staff. Good sized clean room. Comfortable bed

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Lovely Stay

By

07 April 2017

club

Hotel - Lovely clean hotel, with a nice seating /bar area, family room was nice, clean

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Made welcome and good breakfast

By

07 April 2017

club

Was made to feel welcome, staff were friendly, good breakfast, comfortable room. Didn't understand being charged for parking

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Great service and friendly

By

07 April 2017

This hotel is well positioned for my needs and the room along with parking is perfect.

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