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Holiday Inn Express & Suites Alliance

2341 West State Street , Alliance, Ohio 44601

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
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整體經驗

4.5

根據 855 評論
91%
推薦此物業

Ratings Breakdown

855評論

  • 5 星級
    588
  • 4 星級
    157
  • 3 星級
    49
  • 2 星級
    40
  • 1 星級
    21

New management

By

1月 10, 2022

We had a better experience with our overall stay since the new management took over after July 2021. Room was cleaner staff was friendly and very helpful. Any requests or issues were handled quickly. A big thanks to the staff for drying my clothes when the guest dryer broke and refunded my money that was lost in the dryer. They even brought my dried clothes to my room folded and hung on hangers. Making planes to reserve a room for the summer of 2022.

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The Staff

By

12月 11, 2021

All of the staff were extremely nice and helpful!
From the time I made my reservation, over the phone, until the morning I checked out,was a pleasure.

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adequate room

By

12月 09, 2021

Room was adequate. Bathroom needs upgraded. Bathroom light flickered like a disco ball and I'm not sure if there were dead bugs in the fixture or if it was just dirty and old. Rest of the room was just ok but it's what I expected for a cheaper hotel.

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Great Getaway

By

12月 06, 2021

club

We were looking for a quick getaway with a jacuzzi in the room. This location was close enough and met that requirement. The jacuzzi was relaxing, the bed was comfortable and the staff was great!

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Renovation

By

11月 25, 2021

The hotel is old and needs fixed up. The floor in the bathroom was cracked and soft in front of the toilet. The floor creaked by the wall walking into the bedroom. We realize help is short these days but housekeeping was in the hall the day we went out. She saw us but never entered the room to clean. Very disappointed in the stay here. Will find a different place to stay next year on our visit. . No pen or info of the area or phone book was in the room either.

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Very clean

By

11月 09, 2021

platinumelite

The employees were great and the breakfast was on time. Coffee tasted great. I would recommend to others

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Attend Game

By

11月 03, 2021

club

My son attends Mount Union. We chose this hotel to have family from 2 states meet up and visit before attending a lacrosse game. The hotel is close to a major highway and has very easy access to the university and lots of shopping. Breakfast had a lot of choices! Mattresses are a bit hard for side sleepers but the rooms were clean and had good amenities (fridge, Keurig). The staff was all very friendly and were doing their absolute best to make up for lots of supply shortages. I will stay here many times over the next 4 years!

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Breakfast issues

By

10月 31, 2021

We were a little disappointed with the breakfast on this stay. It was not as good as it was 3 years ago when we stayed here then. Coffee was never hot (just warm) and the hot choices was not like before. I know we have COVID and some staffing issues now but the breakfast could have been better.

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Great place to stay

By

10月 30, 2021

Absolutely beautiful rooms, bed was so comfy we slept very well! Breakfast was delicious, large variety of foods to accommodate the pickiest of eaters!!

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Clean and comfortable

By

10月 29, 2021

platinumelite

Although there were children running up and down the hall outside our room at 10 PM, our stay was clean and comfortable.

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Review

By

10月 14, 2021

The best parts of this hotel are the price and the hours of the pool area. The staff did their best to make a reservation mistake they made better and eventually got us straightened out. Getting the room cleaned during covid was apparently an impossibility which kind of sucked. Overall I've stayed here before and will again but this wasn't the best experience.

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male

By

10月 13, 2021

not very good disappointed probably will not come back we have been coming there for 16 years

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