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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
90%
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整體經驗

4.4

根據 1851 評論
90%
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Ratings Breakdown

1851評論

  • 5 星級
    1256
  • 4 星級
    355
  • 3 星級
    101
  • 2 星級
    77
  • 1 星級
    62

Great service. Dirty rooms.

By

7月 23, 2021

I did not have the experience that I saw in previous reviews. Positive: The lady who checked me in was very nice and answered all of my questions.
Negative: Upon getting to the room I felt it was very dirty. My floors had not been vacuumed. The tables were dusty. The bathtub had hair in it. That being said I did not bring this to the staffs attention and just choose to clean a bit myself and make it work for the night. Also, note they are still doing Covid type meals so you pick up breakfast from the front. Not buffet style.

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Dirty rooms and poor breakfast.

By

7月 22, 2021

club

Upon entry we noticed our room was very dirty and did not have bathroom toiletries refilled. I brought it to staff attention and they apologized because they ste short staffed and gave us missing items. They did not offer anything about cleaning or changing rooms. I used my makeup wipes and cleaned bathroom which is ridiculous.

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Needs help to clean

By

7月 20, 2021

club

We switched because we felt your hotel was much nicer than where we were booked to stay. It was definitely not worth that price as far as cleanliness. We had problems getting clean towels, and had to ask daily, sometimes multiple times. We asked for our room to be cleaned as well, and it was not one time! We were there from the 9th through this morning, the 17th! That is gross!

We booked with many other shooters who all experienced the same problems, but were not part of our group. Because of this, everyone has begun searching for other options next year unfortunately. We are members, and as a member who stays in hotels many nights a year, this was very disappointing. While your front staff was always very courteous and nice, It was DEFINITELY not worth the agreed upon price.

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Not great

By

7月 19, 2021

club

Hotel smelled like cannabis and the first room I was given was not clean.

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Stay

By

7月 19, 2021

club

Will never recommend this hotel*************************************

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Disappointed

By

7月 15, 2021

The hotel was a disappointment. The room was not clean and the remote was missing. Hallways were not vacuumed and the fitness room had garbage on the floor. Went for coffee in the morning and there were no cups. The only food available was by request at the front desk.
The quality of the Holiday Inn Express brand is not what it used to be. For the price, the quality of my experience was not what I expected. I will be looking to stay at a different property in the future.

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SUITE SIZE

By

7月 14, 2021

club

The suite size was perfect for 2 teen boys and parents. Staff was very pleasant. The hotel was clean.

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Great service quiet hotel a few issues

By

7月 11, 2021

platinumelite

Our reservation wasn’t available for the 1st night of our stay which was a bummer but the gal at the front desk did an excellent job working through it even with the issue - she did all she could for us and was extremely polite. Pull out sofa bed Mattress extremely uncomfortable but overall a great experience

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Clean room with nice comfortable beds.

By

7月 08, 2021

club

We enjoyed our stay. We were disappointed that the pool was closed due to rusting problems from being shut down during Covid. Also, missed having a warm breakfast because they can't find enough staff.

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Clean

By

7月 08, 2021

club

Hotel was very clean. Staff was very nice to work with

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Friendly and clean!

By

7月 07, 2021

Front desk staff was very friendly and helpful, room was spotless and beautiful. They were able to accommodate my last minute booking without any problem. Only thing I would say is if you are a coffee person, bring your own coffee kcups, as their coffee is horrible.

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Stay somewhere else

By

7月 06, 2021

They claim to be kid friendly but they 100% are not and will overcharge your stay and refuse to be helpful when you call them out on the unauthorized charge

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