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Rated 4.6 out of 5 by 353 reviewers.
Rated 5.0 out of 5.0 Updated and very comfortable I have had the opportunity to stay at several hotels just for pleasure. Sometimes a girlfriend and I will get a room just for the weekend (in town) just for comfort and to feel like we are on vacation. This hotel is definitely in that category. I would recommend to anyone that is traveling in that particular area (and I came from Cleveland) to stay at this particular hotel. The upgrade of the bathroom alone won me over. Very classy, warm, inviting and very comfortable. Also the free breakfast had everything to offer. The only negative thing I would have to say is that it was a little pricey. I don't know if it was because it was Valentine's Day or what but besides that my overall experience was GREAT! February 25, 2015
Rated 5.0 out of 5.0 by Saturday Night At Polaris Nice facility, unfortunately the weather was bad - snow removal could have been better. February 25, 2015
Rated 2.0 out of 5.0 by Nice hotel but terrible customer service High noise level if you are going to sleep. The staff do not smile say please, thank you or any other thing that shows customer service. If you have problems they will not be addressed. February 23, 2015
Rated 4.0 out of 5.0 by Quality comfort and service As always the room was comfortable and clean. Staff is very helpful. Would recommend. February 22, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Would recommend the Polaris Holiday Inn. Very clean and friendly Staff. February 21, 2015
Rated 5.0 out of 5.0 by Friendly staff and nice room My wife was in a wheelchair due to ankle surgery. When the front desk personal saw that, they immediately offered us a wheelchair accessable room. The room was great and was easy to wheel around in. February 20, 2015
Rated 5.0 out of 5.0 by modern and beautiful Very clean, pool was great for kids. We really enjoyed our stay and will be back. February 19, 2015
Rated 2.0 out of 5.0 by Will not go back to this hotel For a new hotel, I expected more, I had to fix the bathtub stopper, as it would not let the water drain. I can't call when I am in the shower! At check in I expressed I wanted a quiet room, so I am given the 5th floor, in room 518, across the hall in room 517 has 3 young children who run through the hall screaming and just being loud at night, and early next morning. As far as the breakfast bar we never got to it, there was so many unsupervised children grabbing whatever they could. The only thing I really want in the morning is coffee, and all the containers were empty, the service girl could not speak english managed to say go to front desk and get it. Really they were so unaware of the quality and maintance of the breakfast bar. Also my room had two beds and did not have the chair in the corner as shown in photo's. So two people, one desk chair does not work well. The lobby area carpet was in bad need of a vacuuming.it had crumbs and dirt all over it. I would not say a good stop for travelers. I have to have clean and quiet, and coffee! February 18, 2015
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