My husband and I had to pleasure of statying at this hotel for a quick getaway last week! Upon check in Ryan made our experience memorable. He gave us great ideas on things to do in the area. The next day when I needed tea for my room he went out of his way to make sure it was delivered to me.
The hotel was comfortable and walking distance to many good restaurants and shopping ..... We would highly recommend this hotel for your stay in Denver downtown .... and hopefully Ryan will be working when you check in too!! - Happy Birthday
閱讀較多
閱讀較少
Good but . .
ByEffing Nickname
5月 19, 2022
The room was small but completely adequate. We enjoyed the comfort of the bed and the TV channel selections. The "BUT" . . The room was so small the bathroom was crammed into a corner so the toilet seat could not properly lift. The hot water was an issue. It took about 10 minutes of running the water from the shower and the faucet to get the hot water to start coming out. As someone that prefers hot showers, I was able to take a warm shower. The last "BUT" had to do with the outlet positions. There was a lamp with power outlets and an alarm clock with power outlets both on the same side of the bed. We remedied the situation by repositioning the lamp to the other side of the best so we both had access to our phones being charged. We would stay there again but we will be prepared for unexpected patience and adapting to environment.
閱讀較多
閱讀較少
Good Location
Bysuperadam30
5月 13, 2022
very convenient to visit downtown Denver. Close to 16st mall, convention center, union station, and state capital.
閱讀較多
閱讀較少
Hotel needs work - do not recommend
Bymike72000
5月 01, 2022
the air conditioning didn’t work, zero airflow at all in the room. very stuffy and uncomfortable. also, the toilet wouldn’t flush properly. it would take literally 3 flushes to flush whatever was in there; very gross. staff was friendly but that doesn’t make up for it unfortunately.
閱讀較多
閱讀較少
Wish It Had Been Better
Bycece1973
4月 13, 2022
I usually have no complaints with Holiday Inn Express, but unfortunately this was not the case in two instances (1) The rooms were very small and the climate could not be individually controlled. This cause us to be cold the first night and hot the next morning. Front Desk staff was very nice and sent engineering to our room. However engineering did not attempt to fix the issue, they just left us with a box fan! (2) We never received housekeeping services. We were not made aware of the housekeeping policy upon arrival. The policy was only made known after an inquiry was made with front desk about why our room was not cleaned. We then requested it for each remaining day of our stay but did not receive services. Although I thoroughly enjoyed my time in downtown Denver, I wish my stay at the Holiday Inn Express had been more communicative and enjoyable.
閱讀較多
閱讀較少
Exemplary staff
ByCdjall
3月 11, 2022
The front desk staff at this hotel was the friendliest and most helpful staff that I have ever encountered at a Holiday Inn. They really did their best to welcome every person who checked in. They also were very helpful in accommodating our needs with late check-outs when we were waiting for our car to be fixed. Room was very clean and comfortable.
閱讀較多
閱讀較少
Great location
BySorojam
2月 09, 2022
Easy access to downtown entertainment. 16th street free shuttles were very close.
閱讀較多
閱讀較少
Given a dirty room
BySydTheKid
1月 24, 2022
On the 21st of January 2022 I booked two rooms to spend a weekend night at the Holiday Inn Denver downtown. On arrival we were given room 1763 and 1764. When we got to the rooms we found out that room 1764 was dirty, the beds were not done at all. The were food left over on the counter. The toilet was clocked with tissue, there were someone's dirty underwear, and used towels on the toilet floor, and chocolate rapping on the bed. It was as if the room was still occupied by another very unhygienic person. This is covid time for that matter.
When we downstairs to get a different room the guy was so casual about it as if it was not big deal. Instead he asks me if I want another room. Well, "It's 7:30 pm, I had two teenage daughters and my wife" was the thought that to me, but I just said, "Yes please". We had paid more for the city view. The big let down in the rooms is that the heating system doesn't work and it's in the middle of winter in Colorado. My daughters had never shade a bed since they were little girls, but this time they had to, to keep each other warm.
閱讀較多
閱讀較少
A decent hotel and reasonable accommodations
ByMatty M@
12月 15, 2021
The hotel is in an ideal location with easy access to The Brown Palace and walking distance to pretty much all of the downtown amenities. The FD staff was inattentive and showed no eagerness to assist with any room requests or answer any questions. Otherwise, all was good. Clean room, clean bathrooms, and expensive valet service.
閱讀較多
閱讀較少
Comfortable rooms
ByKayPark
12月 15, 2021
Rooms were spacious and comfortable. The bathroom was beautiful
閱讀較多
閱讀較少
Outdated
ByBK33
12月 14, 2021
Nice staff. Very old hotel that has a horrible smell and showers don't work.
閱讀較多
閱讀較少
Maintenance
ByI nick name
12月 13, 2021
Had issues with shower head, shower drain, and shower towel rack, didn’t find issue until we had all our luggage put away
Wonderful staff and location!
ByTom 9876
5月 22, 2022
My husband and I had to pleasure of statying at this hotel for a quick getaway last week! Upon check in Ryan made our experience memorable. He gave us great ideas on things to do in the area. The next day when I needed tea for my room he went out of his way to make sure it was delivered to me.
The hotel was comfortable and walking distance to many good restaurants and shopping ..... We would highly recommend this hotel for your stay in Denver downtown .... and hopefully Ryan will be working when you check in too!! - Happy Birthday
Good but . .
ByEffing Nickname
5月 19, 2022
The room was small but completely adequate. We enjoyed the comfort of the bed and the TV channel selections. The "BUT" . . The room was so small the bathroom was crammed into a corner so the toilet seat could not properly lift. The hot water was an issue. It took about 10 minutes of running the water from the shower and the faucet to get the hot water to start coming out. As someone that prefers hot showers, I was able to take a warm shower. The last "BUT" had to do with the outlet positions. There was a lamp with power outlets and an alarm clock with power outlets both on the same side of the bed. We remedied the situation by repositioning the lamp to the other side of the best so we both had access to our phones being charged. We would stay there again but we will be prepared for unexpected patience and adapting to environment.
Good Location
Bysuperadam30
5月 13, 2022
very convenient to visit downtown Denver. Close to 16st mall, convention center, union station, and state capital.
Hotel needs work - do not recommend
Bymike72000
5月 01, 2022
the air conditioning didn’t work, zero airflow at all in the room. very stuffy and uncomfortable. also, the toilet wouldn’t flush properly. it would take literally 3 flushes to flush whatever was in there; very gross. staff was friendly but that doesn’t make up for it unfortunately.
Wish It Had Been Better
Bycece1973
4月 13, 2022
I usually have no complaints with Holiday Inn Express, but unfortunately this was not the case in two instances (1) The rooms were very small and the climate could not be individually controlled. This cause us to be cold the first night and hot the next morning. Front Desk staff was very nice and sent engineering to our room. However engineering did not attempt to fix the issue, they just left us with a box fan! (2) We never received housekeeping services. We were not made aware of the housekeeping policy upon arrival. The policy was only made known after an inquiry was made with front desk about why our room was not cleaned. We then requested it for each remaining day of our stay but did not receive services. Although I thoroughly enjoyed my time in downtown Denver, I wish my stay at the Holiday Inn Express had been more communicative and enjoyable.
Exemplary staff
ByCdjall
3月 11, 2022
The front desk staff at this hotel was the friendliest and most helpful staff that I have ever encountered at a Holiday Inn. They really did their best to welcome every person who checked in. They also were very helpful in accommodating our needs with late check-outs when we were waiting for our car to be fixed. Room was very clean and comfortable.
Great location
BySorojam
2月 09, 2022
Easy access to downtown entertainment. 16th street free shuttles were very close.
Given a dirty room
BySydTheKid
1月 24, 2022
On the 21st of January 2022 I booked two rooms to spend a weekend night at the Holiday Inn Denver downtown. On arrival we were given room 1763 and 1764. When we got to the rooms we found out that room 1764 was dirty, the beds were not done at all. The were food left over on the counter. The toilet was clocked with tissue, there were someone's dirty underwear, and used towels on the toilet floor, and chocolate rapping on the bed. It was as if the room was still occupied by another very unhygienic person. This is covid time for that matter.
When we downstairs to get a different room the guy was so casual about it as if it was not big deal. Instead he asks me if I want another room. Well, "It's 7:30 pm, I had two teenage daughters and my wife" was the thought that to me, but I just said, "Yes please". We had paid more for the city view. The big let down in the rooms is that the heating system doesn't work and it's in the middle of winter in Colorado. My daughters had never shade a bed since they were little girls, but this time they had to, to keep each other warm.
A decent hotel and reasonable accommodations
ByMatty M@
12月 15, 2021
The hotel is in an ideal location with easy access to The Brown Palace and walking distance to pretty much all of the downtown amenities. The FD staff was inattentive and showed no eagerness to assist with any room requests or answer any questions. Otherwise, all was good. Clean room, clean bathrooms, and expensive valet service.
Comfortable rooms
ByKayPark
12月 15, 2021
Rooms were spacious and comfortable. The bathroom was beautiful
Outdated
ByBK33
12月 14, 2021
Nice staff. Very old hotel that has a horrible smell and showers don't work.
Maintenance
ByI nick name
12月 13, 2021
Had issues with shower head, shower drain, and shower towel rack, didn’t find issue until we had all our luggage put away