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Holiday Inn Express Ft. Lauderdale Cruise-Airport

1500 SE 17th Street Causeway , Fort Lauderdale, Florida 33316

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
79%
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整體經驗

4

根據 2299 評論
79%
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Ratings Breakdown

2299評論

  • 5 星級
    1222
  • 4 星級
    493
  • 3 星級
    232
  • 2 星級
    175
  • 1 星級
    177

Great hotel

By

5月 07, 2022

Great hotel. Highly recommend. Comfortable clean rooms. Very friendly staff.

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Dirty room and horrible service

By

5月 03, 2022

The day stuff was very nasty with the guest, I see it four nights and they only once came into the room to take out the trash. They never restocked any of the bathrooms with toilet paper or towels. Had to constantly run to the front desk to get anything for the bedroom.

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Tom at the front desk is the best!!!!!!

By

5月 02, 2022

I have been staying at this property for several years. It is a good location to stay away from the Miami prices and yet close enough that makes it easy to get to Miami. Parking is simple to get to the elevators and make a quick exit in the morning.
Tom has been with the property for some time and every time I walk through the lobby I am greeted with Tom's friendly face. I enjoy talking with him when there are no other guests that need assistance and consider him a friend. He makes sure that I am well taking care of every time with the type of room and view that I prefer.
Thanks Tom for all you help and I am sorry that I have not written a review until now.
Mark Mikowski

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Poor service

By

5月 02, 2022

Front desk service was extremely poor upon check in. Follow up service with Mike was much better. My room had sopping wet carpet, clogged toilet, and was never cleaned. Our room faced a waste water plant and smelled very badly. We were given 3 towels for 5 guests. Pool does not regularly have towels. Public bathrooms were not cleaned and did not have soap.

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Able to store luggage

By

5月 01, 2022

After getting to the hotel early able to store luggage safely on both occasions of pre / post cruise.

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Reliable

By

4月 29, 2022

I stay at this hotel in between Freelance jobs. This location is consistent and reliable. I always know what I’m getting. I love the location as well because pretty much everything you need is right there and also in walking distance. I enjoy having breakfast, gym and guest laundry, that is always a plus!

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Over charged

By

4月 13, 2022

club

I am really disappointed with this overcharge on my dog fee which was on the site $25 a night and she said $30 on phone. I was charged a total of $229.84 The manager said there was dog hair everywhere on carpet and bedding which is a lie because my dog was never on the carpet or beds she was only on tile by entrance and bathroom tile, if I left the room which was for only short periods at a time I left her in bathroom with her blanket to lay upon and door closed. The manager when I spoke with her on the phone was very rude and said she had pictures but wouldn't release them to me because she knew the accusations of hair everywhere was a complete fabrication, if this matter isn't resolved and I am not refunded overcharges I will cancel my membership and never stay at your Hotel chains again and I will cancel my upcoming stay for May I feel as an elderly adult this is very abusive and will pursue further resolutuion.
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Graham United Kingdom

By

3月 30, 2022

My wife and I stayed at this hotel on two occasions during our recent tour of America and of all the various hotels we stayed at, this hotel was by far the best.

The staff, the cleanliness of the whole hotel and their Covid compliance could not be bettered.

Nothing was too much trouble for the staff, in particular Marie.

Highly recommended and certainly will stay again when in the United States.

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Unavailability of room & no hot water

By

3月 30, 2022

club

Arrived early knowing check in time wasn’t till 3:00 pm. Waited till 6:00 pm for a room to become available. Had an early flight out the next morning but shuttle service wasn’t available till 7:00 am. Had to call Uber. Woke up early to shower and found no hot water. The stay was a miserable one. I do no recommend this hotel to anyone.

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Beds need updating

By

3月 07, 2022

platinumelite

Hotel is two buildings combined newer one is fine...the older one is not. Needs work. Old electrical outlets and beds are not comfortable at all. 200 lbs. or more and you will sink on this mattresses. Need to be changed for newer ones. While there TV signal was lost for 48 hrs. !! Don't know what happened.

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Great example of what HIE should be

By

2月 25, 2022

We enjoyed a stay at the HIE. It provided a great location for our trip and was very clean and seemed newer. We did experience a problem checking in, my wife and I were yelled at by front desk agent Emile. Also, two separate times he was extremely short with us and not professional. I realize we are all busy in these times but there is no excuse for treating respecting customers like this. Conversely, Jackie and Marie, were very helpful and answered any question we had about the area. Thanks for making our stay great! We will definitely be back, Thanks.

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waitng

By

2月 24, 2022

got there at 2:00 was told no rooms availble until 3

funny how all rooms are availble at 3 then the line as so long to check in

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