 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
|
good service , good bed and linen ,good towells
Byarlette38
August 08, 2016
One big problem with this hotel that was not mentioned when I booked , it is in the middle of renovation which will be great when finished but there was no pool at the hotel, the future pool will be on the roof which will be fantastic but in the mean time , the option was taking a courtesy bus to another hotel 4 blocks away which would let you use theirs . That was not really a possible or even pleasant option.the staff was very nice , the interior was very clean and the breakfast was fine but the lack of pool when we assumed there would be was very disappointed, I did not downgrade the review because of this but I think a monetary adjustment or gift should have been given to us
Very friendly and helpful staff
ByMedic3709
August 05, 2016
Had an issue the first day with the shower head not working. They promptly remedied the issue the same day with no interruptions. No pool on site but not too far from the beach. I did ask for room service to change linens but found they didn't change the bed linens but just re made the bed.
Comfy bed. Nice hotel
ByGoing to the Top
August 04, 2016
Great stay. Reasonable price for the area. The beds were comfortable and clean. Breakfast hours were great and the selection was average. I would definitely stay at this facility again.
Never Again Holiday Inn
Bylittle breaker
August 02, 2016
The room smelled bad from the minute we walked in the door as if the air conditioner had been off for days. The smell did improve after the air got cooler but the bad smell was never gone completely.
We were wanting to relax and watch TV in the evening but the TV channels were all analog and did not match the channel line up on the card sitting beside the bed. I told the hotel front desk staff each day and there was nothing done about it that I could tell.
What modern hotels have only analog channels?? There was also only about 10 channels that worked at all.
It was very frustrating that the front desk never offered to move us or fix the TV, etc. They basically said "thanks for letting us know" but nothing was fixed all three days.
excellent staff team
ByLibby413
July 18, 2016
I just want to say that my stay was wonderful from the time I stepped into your shuttle from airport.. The gentlemen was extremely kind gave a little information about the area.. Verntra Was so friendly and inviting from check to check out. The breakfast bar was so nice and all staff I passed was up beat and happy faces. It made a start to my cruise vacation enjoyable. I will be back here again if I cruise again. THANKS TO ALL THE STAFF for great hospitality .........
Hotel and Staff
ByBill Traveler
July 17, 2016
We stayed at this location with a fairly large group and were quite happy. Hotel was clean and the front desk was very accommodating. I would guess the only draw back would be the size of the breakfast area being very small and the number of tables really was less than adequate for the size of the hotel and the fact that there was no pool at this hotel.
Great hotel!
ByShunda14
July 16, 2016
We stayed at this hotel post-cruise. The front desk staff were very friendly and made us feel welcome. We stayed in one of the renovated rooms and the appearance and cleanliness of the room was excellent. I would recommend this hotel if you are looking for a location that is close to everything!
A great stay!
By10011
July 16, 2016
Enjoyed my pre-cruise stay! I was with a group of 20 and everyone was quite pleased with their stay.
yes
Bycocotte123
July 15, 2016
except no possibility to fix the problem of Internet
all the service was fine and clean and great reception at the reception guess of the hotel
professional attitutes and quality of service all the way around
25yr annivarsy
Byj.r. williams
July 13, 2016
we stayed before our cruise..location was great resturants was in walking distance. we will be staying there again
25th anniversary
ByLynn2603
July 13, 2016
The hotel staff was amazing we flew in late after dinner and was looking for a place local and they directed us to a great place to grab a burger. We were here 2 nights for our pre-cruise stay. Everyone is so helpful and friendly. All had smiles and greeted you as you came in.
Great experience at this hotel
By
July 12, 2016
We were there for one night because we flew in from across the country and were leaving for a cruise the next morning. The hotel room was nice and clean and the beds were comfortable. USB chargers right next to the bed. Wifi was a bit slow, but that's ok.
If you want to use their free shuttle service to pick you up from the airport, be aware that you may be waiting for a while. They don't come until you have your "bags in hand", so from that moment on it took 20 minutes for them to arrive. Not a long wait, but it was hot and humid outside.
The breakfast was fine - comparable to other places I've stayed, and though it was busy that morning, they kept it stocked well.