 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
|
Nice location, need more staff
ByBrandi
June 22, 2017
Hotel at a great location however needs more staff. Waited 20min to check in because the employee was checking in, answering phone and calling for airport shuttles all at the same time. I had to wait another 15minutes when I walked down to front desk to get toothpaste. She was nice but overwhelmed for sure. Shower and bathroom had hair all over it. Electrical sockets in bathroom were in poor condition
Stayed here before
Bybs8542
June 21, 2017
Been staying here a while.Try and stay out of there in season.Too high not worth it.Like that hotel.Construction going on.Adding more rooms and parking.
Close to the convention center
ByLizzie
June 21, 2017
Great location. Should offer free shipping to convention center especially for handicap and elderly guest since you are so close. Also, check the attitudes of some of your shuttle drivers... The one on duty June 11 10pm was not very nice at all.
Poor service
ByCruiser21
June 20, 2017
The room service was not good at all. It was very late in the afternoon before rooms were cleaned and made up. The service was poor and the parking was very limited.
Overnight Stay before Vacay
Byajenkinson
June 19, 2017
We stayed 1 night before a cruise. It was clean, well decorated, and super close to port.
Construction next door
ByKimB
June 16, 2017
Everything was very good except there was construction happening next door so it was kinda loud
Older property.
ByJerry1357
June 15, 2017
Asked for lower floor got top floor. When I pulled back the bed covers, sheet was dirty and had two long black hairs on it. I was offered a room adjacent to it. Next room floor was not vacuumed, but bed was clean. Staff was very friendly and responsive. The front desk offered 2000 extra points for my troubles but I haven't seen that yet. This particular property looks older and has a uncleanly feel overall.
excellent stay at this Inn
ByNo nick name
June 12, 2017
Almost Everything was great at Holiday Inn express! The bed was too soft for us!
Warning
ByPeekaboo
June 10, 2017
Hotel is under construction !! Not enough seats at breakfast. Small breakfast selection compared to other holiday inn expresses ive stayed at
Cruise Stay
ByCristy
June 08, 2017
Will never stay again at this long location before debarkation. Horrible experience from beginning to end. Pay more stay somewhere else .
Convenient and friendly
ByDeeders
June 07, 2017
Stayed here pre and post cruise. Hotel is located near so many stores and restaurants within walking distance which was perfect. Breakfast provided was only fair, but enough to hold us until we boarded the ship and also before our flight. Room was clean and spacious enough for 4 of us.
Great service, but low value for price
Bymightymelin8er
June 06, 2017
The service provided by the front desk was wonderful. They were super helpful and nice. The shuttle driver we had from the airport to the hotel was not very friendly. The cost of the room did not reflect the state of the hotel.