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Holiday Inn Express & Suites Kansas City-Grandview

12801 South 71 Hwy , Grandview, Missouri 64030

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
93%
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整體經驗

4.6

根據 995 評論
93%
推薦此物業

Ratings Breakdown

995評論

  • 5 星級
    737
  • 4 星級
    175
  • 3 星級
    40
  • 2 星級
    20
  • 1 星級
    23

Comfortable bed and great service.

By

9月 29, 2020

platinumelite

We enjoyed our stay. The rooms were clean, the beds were comfortable and they had a nice workout area. Holiday Inn Team were professional, courteous and helpful.

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Clean rooms

By

9月 22, 2020

platinumelite

My low scores are solely do to the experience and not the room or staff itself. Room and staff is standard Holiday inn quality. No complaint there. My low score is do to the experience of having to deal with the constant smell of pot seeping through the bathroom vent. Felt like someone was hotboxing my bathroom every morning and night. Not sure if with this Covid situation if they have people living there temporarily that don’t care about the common standard of rules and courtesy.

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Glad we found this location!

By

9月 19, 2020

club

This establishment was close to family and affordable and clean and welcoming. In the past, we have stayed about 20 minutes away because we weren't aware of this option. Very glad we found out about it. We will stay here again.

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A good hotel experience

By

9月 15, 2020

club

I looked into this hotel based on a recommendation from family. The price was great for the time we’d be staying. The staff was courteous and really helpful. They easily resolved any issues we had.

I had another family member who had stayed in this hotel while they were remodeling. Comparing my experience with theirs led me to believe some good things.

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Worst stay

By

9月 11, 2020

club

called down to service desk at 3 in the morning to no answer because the person workonh had headphones on so had to wall down to make my complaint on the loudness of people above our room. Come 5 o'clock I was finally after to get some sleep. The ac also was so loud it sounded like it was going to break. Worst hotel night stay I've ever had. Also was told I'd be compensated 25000 points because of the night we had. It's been a week and still nothing in my reward account besides the normal 950 for the hotel night stay.

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3 night stay

By

9月 11, 2020

club

We enjoyed the employee that greeted us both at check in and the same was on duty when we checked out.
Overall it was a greatt stay. The only unfortunate part was the covid related sub par breakfast offering. We had cereal the 1st morning. And reported back to the staff that the milk was sour and chunky. We were polite and conveyed this so perhaps th bey could check their stock and avoid this happening to someone else. The next morning unfortunately we had the same experience again. 1 milk seemed okay and the other for my husband was definitely expired and sour.

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Stay during COVID-19

By

8月 26, 2020

club

The room and staff were really nice. There were signs stating masks were required, however some guests didn't have one on.

The rate of the room was still the same even though hot breakfast is not provided. I feel this is unfair. Lower the price if that amenity is not going to be offered.

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Great Service!

By

8月 23, 2020

Absolutely satisfied with my stay at this location!

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Check in service was great

By

8月 15, 2020

They never cleaned my room during the four night stay. Didn’t even replace the coffee. Asked for extra pillows and never got them. The lobby was under construction but it was filthy and I’m sure they used that as the reason. Zero breakfast choices. Seems all they wanted was the room fare. I’d never stay there again

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Texas in KC

By

8月 11, 2020

Very impressed with the renovations done to this site. Lobby is very welcoming as soon as you walk in and the rooms were just as welcoming. I really like the new decor, to include the color scheme and furnishings.

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Grandview stay

By

8月 08, 2020

Loved every minute!! Every corner of the hotel has been remodeled beautifully!!

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Excelente atención de parte del personal

By

8月 06, 2020

club

Es un lugar donde duerme tranquilo seguro y sobretodo con la higiene

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