 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Overall experience
Byronnald44
August 09, 2016
We stayed ONE night. The hotel must have recently been taken over by Holiday Inn as it was tricky to find it via typical travel sites online. The hotel was "dated" but primarily clean. It looked like it had been "remodeled". However the outside area at front entrance looked dirty and sticky. Like someone may have spilled beverages and it never got cleaned up. Not a very good first image when arriving. Staff was courteous and friendly. Breakfast was typical hotel breakfast and was good. Staff in dining room were very attentive. Price and location were good at meeting our needs for this stay.
Great place to stay
ByWayneRT
August 06, 2016
The hotel was clean and comfortable for an overnight stay. The pool and fitness centers were good and the room had good internet and power outlets for charging electronic devices. Overall good visit and I would return on my next stay to the Kansas City area.
Clean and comfortable
Byhmarlow
August 03, 2016
Five star rating on cleanliness of the room, reception staff friendly and great breakfast buffet.
Great place/great price
ByC.B.S.L.
August 03, 2016
The staff at this hotel were very friendly and willing to help with anything.
Kansas City
By
August 02, 2016
Stay was enjoyable and service was great encounter no problems and the staff was great very friendly
Well maintained hotel, courteous staff
ByLindseyD
August 02, 2016
The Holiday Inn Express was a good value for the price. The hotel is clean. The rooms are comfortable and well maintained. The staff were friendly and courteous. The food choices for breakfast were also good.
Awesome Stay
Bysteve256
July 30, 2016
Friendly staff and great breakfast. It was a wonderful stay and I enjoyed myself in kansas city. The WW1 museum was educational and the stream boat museum was fun.
Loved this place
Bygaewfarang
July 27, 2016
We celebrated our anniversary in a room with a Jacuzzi in the bedroom. We loved it. We could watch TV at the same time as relaxing in the private Jacuzzi. The breakfast was really good, lots of good choices. The staff was remarkable, always going out of the way to assist us. The internet was extraordinary, but only after I switched to Ethernet. They loaned me a cable from the front desk. The indoor pool was too cold for us, but it was the middle of summer. Those swimming in the pool seemed to enjoy it.
Clean, up to date, ease of access to hwy
Byjim_1963
July 21, 2016
I've stayed here a few times in the past year. Great staff. Nice rooms, I will stay here again. Good breakfast but nothing fancy. First time I needed to do laundry since I was there for an extended period. The wash and dryer were $2 each and detergent was $1. I think use of the washer and dryer were double what they should be.
Great Value
ByTwinSTL
July 19, 2016
This hotel had everything I was looking for, in comfort and needs. Breakfast was awesome. Staff manager was the most welcoming and attentive hotel manager I have ever met. All the staff were polite and attentive, the very best that I have encountered in all my years of numerous hotel stays. The Keurig was a welcome coffee maker change! Only one teeny recommendation for improvement....the actual coffee from the k-cups could have been better. I would definitely return to this hotel for future KC visits.
Excellent night sleep
ByWithroeWoman
July 18, 2016
We stopped in for the night as we passed through town. Easy check in. Excellent customer service, the staff goes far and beyond the call to make you comfortable. The room was large, clean and the bed was heavenly. (So were the pillows). We will definitely stay there again.
I have never been disappointed at the KC-Grandview Holiday Inn Express
ByMarcos from Mexico
July 15, 2016
I have been here a few times. I come back simply because they always provide a good stay.
The staff is well trained, the customer is always right, the rooms are fine, breakfast is good and plenty, coffee is alkways on, and a person feels at home!