由於沒有動作,您的作業階段將會於5 0 後到期。 保持登入
您的作業階段已經過期。請 登入 您的個人資料
重要公告
阅读更多 閱讀較少

Holiday Inn Express Indianapolis - Southeast

5302 Victory Drive , Indianapolis, Indiana 46203

有任何
疑問嗎?
致電聯絡我們
房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
推薦此物業

整體經驗

4.3

根據 940 評論
84%
推薦此物業

Ratings Breakdown

940評論

  • 5 星級
    582
  • 4 星級
    173
  • 3 星級
    78
  • 2 星級
    61
  • 1 星級
    46

GLENAE

By

11月 24, 2020

platinumelite

Very nice hotel, never disappointed .we always stay here . Love the 2 king-size beds. Very quite. Very clean always nice staffing

閱讀較多
閱讀較少

Very Dissatisfied with the Staff

By

11月 22, 2020

The room could have been a little cleaner. My main concern is the staff. The staff weren't friendly, had an attitude, short with answering questions. Overall, the staff would be my main reason for not staying at this hotel again.

閱讀較多
閱讀較少

Outstanding Customer Service

By

11月 19, 2020

My family and I have stayed at this location several times. It is always clean and inviting. The staff is very friendly as well. It is also located conveniently near grocery stores and restaurants. Lastly, the indoor pool area is a huge perk.

閱讀較多
閱讀較少

Not what I expected

By

11月 12, 2020

club

Our feet stuck to the floor. Not only the tile, but also the carpet. Since we don't take our shoes off, we didn't make it any better for anyone else, either. Notified staff, and they were very quick to try to clean and make it better, but it only helped for a short time. At bed time, I attempted to dead bolt the door, only to find that the strike plate wasn't aligned enough to allow the dead bolt to engage. After further investigation, none of the latches engaged. You could literally push our door open, even without inserting the keycard. I flipped the slide lock over, and didn't say a word to my wife, who would not have slept a wink if she would have known. First thing the next morning, I made it know to new front desk associates (different than the responsive front desk help that responded to the sticky floors from the previous day). They, also, were extremely concerned and responsive. They removed the strike plate altogether to allow the latches to engage with the door frame, at least.
The room wreaked of smoke, which they apologized for, and said they attempted to freshen and air out before our arrival.
I was very pleased with the conversations and responsiveness of the staff. I was extremely disappointed in the quality of the room.

閱讀較多
閱讀較少

Poor experience all around

By

11月 12, 2020

Unclean, unprofessional and rude. The shower head had so much build up on it, it looked like it had never been washed. We only had two bath towels, requested more...but never received more.

閱讀較多
閱讀較少

Great stay

By

11月 10, 2020

Was nice big comfortable room. The cost was great and near where we needed to go.

閱讀較多
閱讀較少

Great stay

By

11月 09, 2020

Very nice room and comfortable beds kind and knowledgeable staff

閱讀較多
閱讀較少

The hotel needs maintance

By

11月 04, 2020

club

We had a issue with the air not working the phone not working there was a leaky toilet in the pool bathroom and the breakfast was poor at best is not up to holiday inn standards at all

閱讀較多
閱讀較少

Treated with Respect

By

11月 04, 2020

club

It was late at night and my family was cranky, yet the staff got the job done with class.

閱讀較多
閱讀較少

Breakfast

By

11月 03, 2020

club

I felt the breakfast was not very good. Poor variety and quality

閱讀較多
閱讀較少

Clean hotel with friendly aervice

By

11月 03, 2020

platinumelite

when i arrived the front desk was very friendly and helpful. Check in was very quick as well. The room was clean and everything in order. When I left the next morning, I was greeted by another friendly person and check out was a breeze. The grab n go breakfast in covid times was also convenient.

閱讀較多
閱讀較少

Didn't seem ready for our stay

By

11月 02, 2020

We arrived after midnight and found two bags of trash outside our room. When we got in, we saw that the bathroom was not very clean. There was a hairball behind the door, and the shower was not very clean.
In the bedroom, I found some stains on our sheets. The window shade didn't work properly and we had to roll up some fabric by hand in order to darken the window.
We brought all of this to the attention of the staff. They were quick to fix a few of the problems and very apologetic. When we got home, we were notified that our entire stay had been refunded, which was satisfactory.

閱讀較多
閱讀較少