 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.3
84%
Recommend This Property
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Comfortable beds and good service from staff
ByCindi
December 30, 2020
Staff was very responsive to issue we had. We were very pleased and felt it was handled better than we expected. Would highly recommend.
Quick and Clean
ByJason
December 17, 2020
Check in was extremely quick when you book with card and IHG rewards online ahead of time. Room was super clean and quiet.
Exactly what I wanted.
ByLarry
November 26, 2020
Good job by all staff. Pool was great as well. As good as they are able to do during pandemic.
GLENAE
Byglenae
November 24, 2020
Very nice hotel, never disappointed .we always stay here . Love the 2 king-size beds. Very quite. Very clean always nice staffing
Very Dissatisfied with the Staff
ByKenyada
November 22, 2020
The room could have been a little cleaner. My main concern is the staff. The staff weren't friendly, had an attitude, short with answering questions. Overall, the staff would be my main reason for not staying at this hotel again.
Outstanding Customer Service
ByKieJ
November 19, 2020
My family and I have stayed at this location several times. It is always clean and inviting. The staff is very friendly as well. It is also located conveniently near grocery stores and restaurants. Lastly, the indoor pool area is a huge perk.
Not what I expected
ByJoeB
November 12, 2020
Our feet stuck to the floor. Not only the tile, but also the carpet. Since we don't take our shoes off, we didn't make it any better for anyone else, either. Notified staff, and they were very quick to try to clean and make it better, but it only helped for a short time. At bed time, I attempted to dead bolt the door, only to find that the strike plate wasn't aligned enough to allow the dead bolt to engage. After further investigation, none of the latches engaged. You could literally push our door open, even without inserting the keycard. I flipped the slide lock over, and didn't say a word to my wife, who would not have slept a wink if she would have known. First thing the next morning, I made it know to new front desk associates (different than the responsive front desk help that responded to the sticky floors from the previous day). They, also, were extremely concerned and responsive. They removed the strike plate altogether to allow the latches to engage with the door frame, at least.
The room wreaked of smoke, which they apologized for, and said they attempted to freshen and air out before our arrival.
I was very pleased with the conversations and responsiveness of the staff. I was extremely disappointed in the quality of the room.
Poor experience all around
ByTJ34
November 12, 2020
Unclean, unprofessional and rude. The shower head had so much build up on it, it looked like it had never been washed. We only had two bath towels, requested more...but never received more.
Great stay
ByCyn1517
November 10, 2020
Was nice big comfortable room. The cost was great and near where we needed to go.
Great stay
BySpringhillrancher
November 09, 2020
Very nice room and comfortable beds kind and knowledgeable staff
The hotel needs maintance
ByBoab
November 04, 2020
We had a issue with the air not working the phone not working there was a leaky toilet in the pool bathroom and the breakfast was poor at best is not up to holiday inn standards at all
Treated with Respect
ByLucio
November 04, 2020
It was late at night and my family was cranky, yet the staff got the job done with class.