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Holiday Inn Express & Suites Atlanta East - Lithonia

7846 Stonecrest Square , Lithonia, Georgia 30038

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
推薦此物業

整體經驗

4.2

根據 697 評論
84%
推薦此物業

Ratings Breakdown

697評論

  • 5 星級
    421
  • 4 星級
    129
  • 3 星級
    60
  • 2 星級
    42
  • 1 星級
    45

Nice stay

By

9月 18, 2020

club

Very goos staff clean and quiet rooms..all sential are there.

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Excellent

By

9月 17, 2020

I really enjoyed my st@y. Great place to stay. I would definitely recommend this hotel for anyone who needs a quiet home away from home.

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Na

By

9月 15, 2020

Na im not sure what it is t hat you see asking of me to put in this section

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I WAS NOT IMPRESS WITH THIS HOTEL

By

9月 10, 2020

platinumelite

THE ROOM WASN'T CLEAN PROPERLY, THE BED HAD LOOSE SHEETS ON THE SIDES AND WAS SMELLING LIKE SOMEONE PARFUM WAS STILL ION THEM.
I REPORTED TO THE FRONT DESK BUT IT TOOK THEM 28 MIN TO GET ME INTO ANOTHER ROOM. I WAS TIRED CAUSE IT WAS ALREADY 6:30. fRONT DESK ONLY HAD ONE PERSON SEAMLY TO DO EVERYTHING. THE ROOM APPEARED VERY EMPTY.

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Great Stay

By

9月 09, 2020

club

The check-in/check-out process was very easy. I'd called before for clarification on my check-in time and arrival and the front desk clerk was very sweet and answered any questions I had. The location was great for food and shopping at Stone Crest Mall. It wasn't too far from the inner city of Atlanta. The rooms were clean and the bathroom was stocked with the necessities. The bed was comfortable and I would recommend that anyone would stay there. Glad to have become an IHG member.

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Safety and customer service

By

9月 09, 2020

club

When we arrived to the hotel the hostess was very nice and friendly. They gave us the keys to our room and once inside I examined the room and I also disinfected the room. As we were getting ready to leave our door we closed the door. I didn't hear it click so I pulled it close, but when I pushed back on the door to make sure it was closed it opened up without the key. This time I slammed the door and pushed on it and it opened again. I called to the first desk and reported the issue. The hostess told me she would call maintenance, but maintenance was not on the property and gone for the day and she doesn't know when someone would be able to come and check it out and she said I will call you back in 5 minutes....well that turned into 10 minutes. I called back down and asked her what are they going to do about the door or could they just room us to another room. She said ma'am we are booked and there is no other rooms I can put you in. I told her you mean to tell me all the guest has checked in? She said no ma'am so why not move us to another room. They finally moved us to another floor but that could have been done at first instead of wasting 45 minutes.

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Comfortable bed and clean

By

8月 31, 2020

club

I would recommend this hotel for a nice getaway for any getaway.

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Decent hotel

By

8月 24, 2020

club

Overall it was a basic, decent hotel for a short stay. The bed was comfortable and the A/C worked well, although it hadn’t been turned ON prior to our check-in and therefore had to run for quite a while to lower the temp even a few degrees. The privacy landscaping could use attention, as this particular hotel faces an empty gravel lot on one side (which was housing two tractor trailers during our overnight stay) and was clearly visible from our first floor window. And while the room was neat and uncluttered, it did not feel like a really clean space overall.

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Nice rooms

By

8月 20, 2020

the rooms here are nice however they have over $1200 payment “authorization” holds quote unquote which have not released since July 18th that I have not received back yet.However the stay is good

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Clean Room, poor front desk experience

By

8月 19, 2020

club

The front desk clerk was not helpful when I inquired about the room rate. She didn’t offer any other options never even check to see if my company was apart of the discount rate.

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Clean room and great service

By

8月 10, 2020

club

Loved how the hotel followed all health safety guidelines , room was spotless clean and bathroom . Bed was extremely comfortable will be recommending this hotel to family n friends.

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Refrigerator and microwave

By

8月 06, 2020

club

My refrigerator won’t get cold and my microwave didn’t work I told the front desk but she said that maintenance was off and the hotel was full so she couldn’t move me. So they tried to give me a free night but I was leaving the next morning and when I checked out the next morning the clerk signed me up for loyalty points or watever and gave me 9000 courtesy points for my problems but I never received the points and I’ve called customer service

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