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Holiday Inn Express & Suites Atlanta East - Lithonia

7846 Stonecrest Square , Lithonia, Georgia 30038

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 619 reviews
84%
Recommend This Property

Ratings Breakdown

619reviews

  • 5 Stars
    376
  • 4 Stars
    119
  • 3 Stars
    50
  • 2 Stars
    33
  • 1 Stars
    41

Great hotel within minutes of Atlanta attractions

By

November 06, 2019

Wonderful hotel experience close to Atlanta, but far enough out to avoid most of the traffic

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Go Holiday Inn

By

November 06, 2019

Great service, beds, and amenities. The front desk was helpful and not mean at all.

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Awesome Clean and Comfy!

By

November 02, 2019

club

Awesome Clean , Comfortable bed! I needed a nice peaceful spot to prepare for the next day and this location was just what I needed! I loved the Lobby area, the pool, the comfortable beds and the friendly staff. Thanks

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excellent

By

October 30, 2019

It is acceptable and very spacious. Internet connection is good and stable

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Wonderful stay and look forward to my next visit

By

October 30, 2019

club

This was the first time that I have stayed at this hotel. It was a very pleasant experience.

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All Stars

By

October 30, 2019

club

I just wanted to have a clean and comfortable stay.

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The place is awesome

By

October 29, 2019

The hotel is clean and the rooms maintenance is super.The bathrooms are nice. The front desk are very professional in their duties.There was no smells at all like cigarette odor.

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Great location for this new hotel!

By

October 29, 2019

club

Easy to find. Restaurants and shopping nearby. Felt very safe.

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Nice

By

October 28, 2019

club

I only stayed one night, but the staff I interacted with very very nice

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Never again

By

October 27, 2019

Hotel was 10 minutes from the reason for my visit. That's it. All down hill from here.

Staff really need training. All of them GM to Housekeeping.

Guests use this hotel to smoke marijuana and it permeates through the vents.

The A/C is right next to the bed so your options are to turn it off or have it blow on you throughout the night.

I checked out five days early and moved to another hotel.

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Receptionist

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October 23, 2019

club

4PM receptionist excellent extremely helpful and good at handling multi tasks

Midnight Receptionist was lazy and only drawing a pay check

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Check in wasn’t friendly

By

October 20, 2019

platinumelite

The hotel overall was great, the morning staff were polite and breakfast was good. The only issue I had upon arrival was the check in staff. I added my brother as a secondary check in guest on my reservation, which I have done so many times. He arrived 30 min before I could make it after midnight. The staff member would not allow him to use the reservation I paid for and placed him on, proceeded to cancel my reservation and make him pay out of pocket. I have never experienced this in any other location and after a long drive was unimpressed. I asked to speak to her supervisor and she stated she was the supervisor and I would speak to her. I called the customer service line, She confirmed he was added and an ID and card for incidentals was all that should of been needed. The experience at check in was rude and while I was upset should of been handled differently by check in.

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