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Holiday Inn Express Southampton M27, Jct.7

Botley Road - West End , Southampton, SO30 3XA

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.2

根據 2419 評論
88%
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Ratings Breakdown

2419評論

  • 5 星級
    1256
  • 4 星級
    733
  • 3 星級
    234
  • 2 星級
    101
  • 1 星級
    95

Underwhelmed and disappointment

By

7月 16, 2021

Booked as a last minute stay for Peppa pig world:
Informed hotel we would potentially be arriving late. Got there around 8.30om with our 2 children.
Guy in reception was fine, pleasant.
Restaurant service poor and slow. We weren’t told about how to Oder food so used our initiative and booked via their app.. then we’re told 25 mins later we had to order at the bar. With 2 hungry and tired children this is not ideal.
Food awful, burger tasted boiled.
Room was just a standard with sofa bed which we booked for our 2 children.
Room only had minimal working lights.
3 pillows for a booking of 4 people. Husband asked for more pillows and was told he was lucky as they were the last 3.
What kind of hotel which appears to be less than 25% full doesn’t have enough pillows.

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Good experience

By

7月 16, 2021

club

Allowing for being under pandemic restrictions the staff and arrangements were brilliant.
Room cleaning only when requested but being able to request needs to be addressed and, for example, laying out tea tray contents to self-replenish, worked well.
Ditto the breakfast arrangements.
We'll definitely be back

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Homeless shelter at best

By

7月 15, 2021

club

Leaky toilet.
Pillows were comparable to a stack of napkins.
beds terrible couldn't sleep.
smells bad on the first check-in.


That unclean feeling through the entire stay. didn't even want to step on the carpet.

homelesse shelter would give them a run for their money any day.

utter garbage

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Basic hotel that met our needs for a convenience

By

7月 14, 2021

club

We have stayed here before and has always served our needs well but before kids. We therefore had to make use of the sofabed which was adequate but takes up a huge amount of space in the room and we were nervous about the exposed mechanism which would hurt if you lean against it. Confined to a warm room with a sleeping child we had to have the window open but there was a lot of people outside laughing and being noisy really late which meant it was difficult to sleep. People don’t have respect for others when they stay in hotels. Tea and coffee facilities in the room but we couldn’t use due to sleeping child. It would have been nice to have tea and coffee facilities available in reception too. Also faulty bedside light meant I couldn’t read anything unless on my tablet.
The staff are helpful and breakfast worked better with tables being allocated- something that was doesn’t done pre Covid.

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Good value for money

By

7月 12, 2021

club

The hotel had good practises in place for COVID-19. The staff were all very helpful and friendly. Good value . Good central location.

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Great hotel

By

7月 12, 2021

Very clean and convenient. Overall very good value.

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Good staff

By

7月 12, 2021

Hotel is very shabby needs upgrading I was only offered a disability room which I found awkward especially the shower would not stay here again

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Nice hotel but poor food value and quality.

By

7月 12, 2021

Nice hotel in good location near cricket ground, but poor food value and quality.

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Well set up

By

7月 11, 2021

club

Although basic the Holiday Inn was clean, comfortable and provided what we needed for a good overnight stay as we enjoyed the cricket.
Would definitely recommend it for short stays.

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Clean and tidy

By

7月 10, 2021

Only stayed 1 night as part of going to Paultons Park. Was clean and tidy and did a good breakfast. Everything we needed.

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Mr Lewis

By

7月 10, 2021

Convenient hotel for business and travel not far off main motorway. Friendly staff

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Convenient location but poor quality of food and expensive meals and drink

By

7月 09, 2021

Good location but expensive dinner which was also awful. £15 for frozen fish n chips! Disgusting! Good breakfast choice but no option to have fried eggs and the hot food (especially sausages) were cold and taste wise, I couldn’t bring myself to eat them or the bland scrabbled egg. Some staff were nice but a couple of them didn’t have a clue how to be professional and heard some swearing on a couple of occasions. Music coming from the kitchen too! They need to learn how to cook fresh food rather than listen to music!

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